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Deco app no features and deco not working

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Deco app no features and deco not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco app no features and deco not working

2022-04-25 16:08:27 - last edited 2022-07-07 06:59:00

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Registered: 2022-04-25

Deco app no features and deco not working

2022-04-25 16:08:27 - last edited 2022-07-07 06:59:00

Model: Deco P9

Hardware Version:

Firmware Version: 2.12.9

Hi, I have had a P9 set up for the past 2 years. After some intital problems it has worked OK but now has slowed to a grinding halt. I have tried to reboot nodes etc but the Deco App is missing all features. On offers Advanced and Managers, when I tap on each, they just have notifcations and profile info.

So, two problems:

Speeds are incredibly slow

App doesn't allow me to control the Decos and reboot them or change any settings - so I can't fix anything!

currently, both app and Decos are useless.

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#1

1 Accepted Solution

2022-04-26 03:44:47 - last edited 2022-07-07 06:59:00

Posts: 12781

Helpful: 1792

Solutions: 1294

Stories: 9

Registered: 2020-04-14

Re:Deco app no features and deco not working-Solution

2022-04-26 03:44:47 - last edited 2022-07-07 06:59:00

@Oastler Welcome to the community.

Please refer to this link to get more details:

Only the Advanced and Manager features show up on the Deco app

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Recommended Solution

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#2

1 Reply

2022-04-26 03:44:47 - last edited 2022-07-07 06:59:00

Posts: 12781

Helpful: 1792

Solutions: 1294

Stories: 9

Registered: 2020-04-14

Re:Deco app no features and deco not working-Solution

2022-04-26 03:44:47 - last edited 2022-07-07 06:59:00

@Oastler Welcome to the community.

Please refer to this link to get more details:

Only the Advanced and Manager features show up on the Deco app

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Recommended Solution

0

0

#2