Archer D50 not reading internet cable ADSL
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I just bought a new router AC1200 Archer D50 Wireless Dual Band ADSL2+ Modem Routor (2.4 GHz , 5 GHz)
and is not reading internet cable ADSL !
https://imgur.com/a/C0xWDer
How do I fix this?
I have old router and is works fine
Archer D50 Doesn't give me choices in ISP It gives me an error message that the internet does not exist
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@SalamAbz Welcome to the community.
May I know who is your internet service provider?
Can you send the picture as an attached since somehow I could not open the Imgur link?
Have you tried to factory reset the ADSL modem by pressing the reset pinhole for 10s?
Best regards.
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Network is Adsl from Maroc Telecom ( Morocco )
https://www.youtube.com/watch?v=S44dqflVjR0
This is a video explaining my problem
I have tried factory reset .. didn't work
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- i Tried it as a Access Point ( point d'accès ) The router worked for me and the internet worked as well.
- But when I connect the ADSL Cabel he Never read it.
- i watched YouTube videos of people with the same internet subscription as me, and I worked with them.
- i also tried to do firmware 170223 and 151229 .. It gives an error message when trying to upload the file and set it on the router.
https://www.tp-link.com/no/support/download/archer-d50/#Firmware
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Thank you for the update.
Have you tried to change a DSL cable to have a look?
Since D50 is ADSL only and nowadays many service providers support at least VDSL, have you confirmed that you are still on ADSL?
Best regards.
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Yes sir, I connected the old cable that I owned and tried the new cable that came with the router .. It's bad luck. I bought this router for $85 and I can't return it because I removed the box and threw it .. I think it was a manufacturing defect 😥
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I think the retailer sold you the ancient stock since D50 had been end of life for quite a long time.
Since you just bought it, if I were you, I would argue with them why sold me the old model and it was even not functional at all.
I would definitely ask for a refund!
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