TP Link Deco M9 Plus can't find Hue Bridge

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2022-04-05 07:30:39

Posts: 1

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2022-04-05

TP Link Deco M9 Plus can't find Hue Bridge

2022-04-05 07:30:39

Model: Deco M9 Plus

Hardware Version: V1

Firmware Version: 1.5.1

Deco and Philips Hue bridge are on latest firmware.

- Deco is in router mode (not behind nat)

- Hue Bridge connected directly to any Deco (main or other, all options tried)

- Power cycled everything

- Tried to scan for hue more that 10x before trying another option

- Contacted support.nl@tp-link.com, without any success, besides some end-user manuals and suggestions. Ticket #56652

1 Reply

2022-04-06 07:06:46

Posts: 12773

Helpful: 1790

Solutions: 1294

Stories: 9

Registered: 2020-04-14

Re:TP Link Deco M9 Plus can't find Hue Bridge

2022-04-06 07:06:46

Thank you very much for your feedback.

Please have a look at the private message for further assistance and please let me know whether it worked or not.