89
Votes

Does Deco support separate 2.4GHz and 5GHz SSIDs?

 
89
Votes

Does Deco support separate 2.4GHz and 5GHz SSIDs?

149 Reply
Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2023-03-13 12:06:56 - last edited 2023-11-13 01:20:44

  @David-TP 

 

I see lots (not "some" as you sayd but LOTS) of customers begging TP-Links to have the common feature to separate SIDD (or, as you suggested, have an additional IoT 2.4gh SIDD) 

I have more than 35 smart devices and it happen often that i need to re-configure one or more devices for some reason: device disconnect, house power go off, children play with the light switch and so on) every time it happen it's HELL, i need to disable the main 5gh, my tablet and/or phone (i usually use to admin my network) lost connection and i need to wait to reconnect to the 2.4, then i can reconnect the device and after that i can resume the 5gh band on the main WiFi, and for some hours/days my smart TV, google home and other 5gh device are in the middle of nowere, 

 

Yes i can use the guest WiFi to have my separate 2.4gh, unfortunately (or fortunately) i use the guest WiFi for my AirBnB and all the time i change my main WiFi settings i'm fear to create disservice on Guest WiFi

 

I discovered this problem after 2 months about, after buy it, and it was too late to ask for a reimbursement, all the other features seems to work fine and the product itself is stable, but this little missing feature is a pain in the side.

 

How much time customers need to wait till this problem will be solved? I always thought TP-link was one of the big trademark ... am I wrong?

 

Sorry for my language but try for a moment to think how is frustrating all this.

#42
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2023-03-14 06:12:02 - last edited 2023-11-13 01:20:44

This has been a major complaint for over a year now! Is tp-link ever going to address this issue and implement this feature or are we stuck with going with another brand for all our future WiFi device purchases?

#43
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2023-03-17 08:24:38 - last edited 2023-11-13 01:20:44

I wish I had known this was a thing before I bought this TP-link junk.  How many people have complained about this and they don't care or do anything about it?  No wonder there are so many refurbs being sold.  I will be replacing this deco garbage with a product made by a company that stands behind their products and responds to their customers needs.

#44
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RE:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2023-03-18 02:16:19 - last edited 2023-11-13 01:20:44
I can’t believe this basic function still isn’t available. Pretty embarrassing actually. I’m considering returning my xe75. Wish I knew this upfront.
#45
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RE:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2023-03-28 18:14:23 - last edited 2023-11-13 01:20:44
This is a must for smart home users. The guest WIFI workaround is not an option as I need to switch networks on my phone to control the devices.
#46
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RE:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2023-03-28 18:16:11 - last edited 2023-11-13 01:20:44
This is a must for SmartHome users as most devices only use the 2.4 and the Guest workaround would require switching networks on my phone to manage the devices. I will returning until you can get up to speed.
#47
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2023-03-31 00:21:51 - last edited 2023-11-13 01:20:44

  @David-TP How can this BASIC feature available on any other brand, asked a year ago, not be added yet!

#48
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2023-04-03 21:40:27 - last edited 2023-11-13 01:20:44

  @David-TP +1

#49
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Re:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2023-04-13 21:34:29 - last edited 2023-11-13 01:20:44

  @VikasGowda I have the Deco X-75 and I agree with what you are saying. Most of my devices connect to the 2.4ghz I assume because there's no way to determine what band my devices are using. I believe I have network congestion on the 2.4 band but I don't know. 

#50
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RE:Does Deco support separate 2.4GHz and 5GHz SSIDs?
2023-04-21 20:42:10 - last edited 2023-11-13 01:20:44
Definitely need a separate iot ssid on the 2.4 ghz radio.
#51
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