Single Deco goes solid red after power cycle and even on reboot

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Single Deco goes solid red after power cycle and even on reboot

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Single Deco goes solid red after power cycle and even on reboot
Single Deco goes solid red after power cycle and even on reboot
2022-03-25 09:24:39 - last edited 2022-03-29 01:46:16
Model: Deco X20-4G  
Hardware Version: V1
Firmware Version: 1.0.5 Build 20210708 Rel. 64376

I have a single Deco X20 4G+ configured as 3/4G router which I planned to use as a mobile WLAN and Backup Internet connection.

It works just fine after initial setup.

Once I disconnect it from power, and power it on again its status LED turns to a solid red. The device is inaccessible.

Same effect after reboot via web UI.

Power cycling doesn't help - the device goes invariably into solid red mode.

The only remdy is a HW reset, and a complete new setup. This is not acceptable.

My attempt to upgrade the firmware leads nowhere since it claims to be up-to-date.

 

Is there a solution to this problem, or shall I return the device?

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Re:Single Deco goes solid red after power cycle and even on reboot
2022-03-28 03:31:27

  @ickoochThank you very much for your update.

May I know who is your SIM card carrier?

Later I might need to forward your case to the engineer and could you please send a screenshot of the internet whole page under Deco APP>More>Advanced>internet to support.forum@tp-link.com with the forum ID 541494  before and after Deco LED went to red?

Thank you again and best regards.

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