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Dongle cannot connect to Deco

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Dongle cannot connect to Deco

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Dongle cannot connect to Deco
Dongle cannot connect to Deco
2022-03-17 16:12:26
Model: Deco M5  
Hardware Version: V7
Firmware Version: 1.5.7

Hello,

 

My wifi dongle cannot connect to my Deco M5.

The dongle can connect to other networks, except to the Deco's. Also it cannot connect in guest mode.

Do you guys have a sollution?

 

I tried: 

switching of fast roaming

switching of beamforwarding

switching of 5Ghz

switching of anti-virus

switching of te firewall

 

The Deco can connect with other devices except te dongle.

The dongle can connect with othe devices.

 

 

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#1
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4 Reply
Re:Dongle cannot connect to Deco
2022-03-23 08:03:04

  @Louis1969 

Hi, Thank you for the feedback and may I know the model number of your Wi-Fi dongle?

Would there be any error message when failing to connect the wireless network of Deco?

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#2
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Re:Dongle cannot connect to Deco
2022-03-23 12:17:39

@ 

Hi Dave,  

 

"secured" Can not make a connection with this network.

 

I'm using a Realtek TTL8188FTV Wireless LAN 802.11n USB 2.0 Network Adapter

 

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#3
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Re:Dongle cannot connect to Deco
2022-03-24 08:24:54

  @Louis1969 

Hi, the wireless adapter is quite old, and have you tried to install the latest driver of the adapter?

At the same time, please help me run a simple test:

1. enable guest network for 2.4ghz only with a different SSID.

2. change the security type to none or WPA2-psk[AES]+WPA-PSK[TKIP]

3. then test again whether you could connect to the guest network.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#4
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Re:Dongle cannot connect to Deco
2022-04-02 12:13:34
Guest network and change of security type did not work. I suspect it's the driver. It's for 2018 and a newer one is'nt there. Only conclusion I can make is buying an other dongle.
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#5
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Helpful: 3

Views: 453

Replies: 5

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