HomeShield Routers sending traffic to Avira though feature is disabled

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HomeShield Routers sending traffic to Avira though feature is disabled

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HomeShield Routers sending traffic to Avira though feature is disabled
HomeShield Routers sending traffic to Avira though feature is disabled
2022-03-15 01:20:03 - last edited 2022-06-01 09:36:52
Model: Archer AX73  
Hardware Version:
Firmware Version:

Has anyone raised ticket regarding this issue and received response from the support?

 

[PSA] Newer TP-Link Routers send ALL your web traffic to 3rd party servers

 

Having understood that this is potentially a bug, I'm currently collecting info on the side effect this issue could cause and when this is going to be resolved.

(in parallel I've just raised an individual ticket to cust support)

 

Would be great if we could share info on this thread, thanks.

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#1
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1 Accepted Solution
Re:HomeShield Routers sending traffic to Avira though feature is disabled-Solution
2022-03-22 02:05:52 - last edited 2022-03-22 02:06:05

Hello @MasMan,

 

I'm updating here to inform you that we have released an official FAQ for the issue you're reporting, which you may review for a list of products that have updates available:

Advisory for Frequent DNS Requests on Related Routers

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#4
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Re:HomeShield Routers sending traffic to Avira though feature is disabled
2022-03-16 07:17:08

Hello @MasMan, thank you for reaching out to us and welcome to the TP-Link community.

 

At TP-Link, we're always trying to make our products more secure and try to protect our users' data. We attach great importance to the feedback and are checking this internally, we will release an official announcement soon. Please wait and check the official announcement later.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:HomeShield Routers sending traffic to Avira though feature is disabled
2022-03-16 09:07:36

  @Kevin_Z 

 

Thanks for your prompt response. We'll be looking forward for the official announcement.

 

Mas

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#3
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Re:HomeShield Routers sending traffic to Avira though feature is disabled-Solution
2022-03-22 02:05:52 - last edited 2022-03-22 02:06:05

Hello @MasMan,

 

I'm updating here to inform you that we have released an official FAQ for the issue you're reporting, which you may review for a list of products that have updates available:

Advisory for Frequent DNS Requests on Related Routers

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#4
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Re:HomeShield Routers sending traffic to Avira though feature is disabled
2022-05-19 07:34:57

  @Kevin_Z 

 

Thank you so much for your professional support and great to hear that there is FW released for this issue.

 

Thanks,

Masa

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#5
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