T3U PLUS keeps on disconnecting when on 5G Network

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T3U PLUS keeps on disconnecting when on 5G Network

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ABlox

2022-03-01 07:42:39

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Registered: 2022-03-01

T3U PLUS keeps on disconnecting when on 5G Network

2022-03-01 07:42:39

Model: Archer T3U

Hardware Version: V1

Firmware Version:

Hello, I've got a new pc a couple months ago, noticed that the network adapter that I had purchased only supported the 2.4Ghz band. So I bought the T3U Plus (AC1300) since it supported the 5G band. Instantly I had noticed that every few seconds the 5G network disconnects and comes back, what i mean by this is that in task manager, I saw that every few seconds it goes to 0kbps send and receive, it comes back, this goes on a loop. Appreciate if you can help me out with this one...

4 Reply

Solla-topee

2022-03-02 03:45:53

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Registered: 2020-05-19

Re:T3U PLUS keeps on disconnecting when on 5G Network

2022-03-02 03:45:53

@ABlox

For network adapter 5Ghz WiFi unstable issue,

1. Try a different Wi-Fi channel on the router, for 5Ghz band channel 36/40/44/48 are recommended
Scan nearby wireless channels using inSSIDer/Wi-Fi Analyzer app and select a less-crowded Wi-Fi channel on the router.

2. Try the chipset driver and see if that helps with performance:
Realtek Chipset Driver for T3U(Plus)

If the above does not help, can I know the model of router, does other devices connected to 5Ghz work stably? Can you take a photo of PC motherboard information:

How to check driver version of TP-Link adapters and system information of your computer?

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

ABlox

LV1

2022-03-02 04:05:38

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Re:T3U PLUS keeps on disconnecting when on 5G Network

2022-03-02 04:05:38

Hey so, this issue is only with the adapter, all the other devices do not face this issue. I have plugged the adapter to my laptop and the same issue is displaying. The chipset driver does not support windows 11 so i can't try that out. My motherboard is A320m-S2H. How do you get the model number.