Not connecting
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Not connecting
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Not connecting
2022-02-24 19:31:25
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Re:Not connecting
2022-02-25 10:30:57
Thanks for reaching out to us.
May I know what is the model number and hardware version of your TP-Link router?
If your TP-Link router can't connect to internet firstly, please connect your computer to your modem bypass TP-Link router to check if your modem has internet or not.
If your modem is working fine, then please connect TP-Link router back to the modem and refer to below guide to troubleshoot:
What should I do if I cannot access the internet? - Using a DSL modem and a TP-Link router
What should I do if I cannot access the internet? - Using a cable modem and a TP-Link router
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