Archer A6 random client disconnection

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Archer A6 random client disconnection

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Archer A6 random client disconnection
Archer A6 random client disconnection
2022-02-10 18:13:27
Model: Archer A6  
Hardware Version: V3
Firmware Version: 1.0.14

I have some weird issue with Archer A6. Randomly wireless clients getting disconnected after15-30 minutes and it cant access internet till we reboot/restart wireless router. Wireless client is having ip address can ping gateway ip i.e. of archer ip but unable to browse. Updated to latest firmware but issue remains same. Same time other wireless clinet is able to access internet and browse. Seems buggy firmware.

 

Please assist.

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Re:Archer A6 random client disconnection
2022-02-12 14:36:00

@Chandrashek 

Thanks for reaching out to us. 

To help us better locate your issue, may I have the following information?

1. When did you purchase this router? And when did you get this issue?

2. How many devices are connected to 2.4G and 5G respectively?And what are they?

3. Is it happening on both wired and wireless devices?

4. When the connection drops, what is the usual network behavior, is there any error message? Example: It only happens when you are downloading a movie or file and/or playing games OR experience the dropping with just a normal browsing or surfing on the internet.

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