Udhayanithi_G wrote

Hi

 

I'm from India. I am using BSNL Fiber. I'm encountering a slower upload speed when I'm using PPPoE. But when I'm using dynamic IP, the upload speeds are fine. but I ended with double nat which increases latency. My service provider router doesn't have any issue with upload speed. Please look into the problem.

 

 

Thank You.

Hello @Udhayanithi_G, thank you for reaching out to us and welcome to the TP-Link community.

Do you mean BSNL fiber allows you to use both Dynamic IP and PPPoE connections under the same line? How do you access the internet when you connect your computer to the BSNL modem directly, Dynamic IP, or PPPoE? Or you are replacing the BSNL modem completely with the Archer C6? Please verify how do you use the Archer C6 in the network.

What is the upload speed you get from the BSNL modem? And what is that when you are using PPPoE on the C6?

Udhayanithi_G wrote

@Kevin_Z 

Kevin_Z wrote

@Udhayanithi_G 

 

Thank you very much for getting back.

 

What if you leave the BSNL ONT in modem router mode, and change the Archer C6 to AP mode (this will avoid the double NAT issue you encountered when it is in router mode), will you get a normal speed? Please give it a go, and here is the guide to switch the C6 to AP mode:

How to configure the TP-Link wireless router as Access Point?

Yes in this case, I don't have any problem with speed. It is working flawlessly.

@Udhayanithi_G That's good. So I think you can put the Archer C6 in AP mode to get the expected speed.

Udhayanithi_G wrote

@Kevin_Z is there any other way to improve speed on PPPoE mode ?

@Udhayanithi_G I may not know why the PPPoE speed is slowed down in your network. If you want to figure it out, we would like to escalate the case to the support engineers, who may be able to further analyze it. Please let me know how do you want to proceed.

Udhayanithi_G wrote

Yes , I need technical support from your team.

Done. @Udhayanithi_G  Please pay attention to the email from the engineers.