@TP-Link I would like to add my vote for a web GUI. I am staggered that it doesn't exist. It's horribly fiddly doing anything via a phone, especially for the elderly like myself.

Also, the cloud service seems very unstable. I have been trying to diagnose low speed but it keeps telling me something went wrong with the cloud service which is driving me mad

  @TP-Link This is obviously needed. Would not have bought the router if I knew it was missing. Will not recommend anyone to buy it. 

  @TP-Link I got a BE11000 setup based on the Wirecutter's recommendation for BE63, but I definitely echo the sentiment of others here. I wish I had researched better before buying! The lack of a usable web interface is frustrating. Fortunately I only have a few DHCP reservations and a few port forwards to setup, but it would all be much easier with a web browser. Can't they just make the phone interface available in a browser form?

Also lame to have to do all parental controls configuration on the phone too. Hopefully I don't need to make too many changes once everything is setup finally. But: will certainly not be recommending and won't be rating highly!

  @poweruser2015 The issue is not that they can't do it, or that it would be too much work. They don't want to do it.

The argument from @TP-Link that they want to make it super easy for most consumers does not check out, since that would not prevent them from offering a Web-UI for the advanced users in addition to the app. And the web-ui is already there, but so castrated on purpose that it's not usable.

I am no fan of conspiracy theories, but it seems to be the only logical reason, that the government has a say in this, and wants to have complete control over the infrastructure. Too bad for me, that I found out only after my return period ended.

  @TP-Link a web ui is very important for those of us who have to support non-tech savvy people (family members) as we really can't use remote control apps (zoom, Webex, etc) on someone's phone. 

Considering how expensive these are, it is really baffling something like this is missing. +1

  @TP-Link 

GIVE US A BROWSER INTERFACE!

Do you know why is a REALLY STUPID idea? Forcing someone to download a 350mb (somehow...) app to configure their Wi-Fi when they don't have working Wi-Fi!

I don't have Wi-Fi at the moment so I drove an hour into town to buy one of your stupid systems only to find out there is literally no way to configure it without your stupid app. Now I'm waiting hours for it to download on my 1 bar of 4G service and eating up a good bit of this month's cellular data.

Whoever thought of this should be fired and your family should feel great shame for trying to rationalize it.

Ill use it this week until I go back into town to return it. This absolutely infuriating. Hope you lose money on the returned equipment. Shame and on every last one of you.