@TP-Link I would like to add my vote for a web GUI. I am staggered that it doesn't exist. It's horribly fiddly doing anything via a phone, especially for the elderly like myself.

Also, the cloud service seems very unstable. I have been trying to diagnose low speed but it keeps telling me something went wrong with the cloud service which is driving me mad

  @TP-Link This is obviously needed. Would not have bought the router if I knew it was missing. Will not recommend anyone to buy it. 

  @TP-Link I got a BE11000 setup based on the Wirecutter's recommendation for BE63, but I definitely echo the sentiment of others here. I wish I had researched better before buying! The lack of a usable web interface is frustrating. Fortunately I only have a few DHCP reservations and a few port forwards to setup, but it would all be much easier with a web browser. Can't they just make the phone interface available in a browser form?

Also lame to have to do all parental controls configuration on the phone too. Hopefully I don't need to make too many changes once everything is setup finally. But: will certainly not be recommending and won't be rating highly!

  @poweruser2015 The issue is not that they can't do it, or that it would be too much work. They don't want to do it.

The argument from @TP-Link that they want to make it super easy for most consumers does not check out, since that would not prevent them from offering a Web-UI for the advanced users in addition to the app. And the web-ui is already there, but so castrated on purpose that it's not usable.

I am no fan of conspiracy theories, but it seems to be the only logical reason, that the government has a say in this, and wants to have complete control over the infrastructure. Too bad for me, that I found out only after my return period ended.

  @TP-Link a web ui is very important for those of us who have to support non-tech savvy people (family members) as we really can't use remote control apps (zoom, Webex, etc) on someone's phone.