Satellite Deco shows red LED intermittently when using Cat5 ethernet backhaul.

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Satellite Deco shows red LED intermittently when using Cat5 ethernet backhaul.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Satellite Deco shows red LED intermittently when using Cat5 ethernet backhaul.
Satellite Deco shows red LED intermittently when using Cat5 ethernet backhaul.
2022-01-20 08:07:42
Model: Deco X60  
Hardware Version: V2
Firmware Version: 1.5.1

I have a Virgin router operating in modem mode, which the main Deco connects to. A Netgear gigabit switch connects to the main Deco to provide ethernet connectivity through the house, and a single satellite Deco extends the Wifi mesh network across the house.

 

If the satellite Deco communicates with the main Deco via WiFi, all is good. However, if I connect the satellite Deco to the ethernet to use ethernet backhaul, the wifi connection it provides drops out every 20-30 minutes and the LED turns red. After a minute or two, the connection is reestablished and all works fine until the next dropout. The main Deco is unaffected.

 

Removing the ethernet connection from the satellite Deco fixes the problem.

 

I suspect the Netgear switch may be part of the problem. Or perhaps that the ethernet cabling is Cat5 (100Mbps limit) while the WiFi runs at close to 200Mbps and the imbalance creates the problem.

 

Anybody have any thoughts or suggestions? I'd like to use the ethernet backhaul if possible.

 

Thanks.

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5 Reply
Re:Satellite Deco shows red LED intermittently when using Cat5 ethernet backhaul.
2022-01-20 13:16:10

@PacoJones 

 

You may wish to replace the switch by different brand. See this forum topic, post #472 and then scroll up to post #471 if you need recommendations how to pinpoint where the issue is: How to set up Ethernet Backhaul with your Deco devices

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Re:Satellite Deco shows red LED intermittently when using Cat5 ethernet backhaul.
2022-01-21 06:27:22

@PacoJones 

Hi, you could check whether the Netgear switch supported loop detection.

If yes, it is suggested to disable it first.

It seemed like the switch had detected there was a loop connection from the port which is connected to the satellite Deco.

After the Ethernet backhaul is successfully created, the wireless backhaul is no longer active, loop connection would disappear and all worked again.

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Re:Satellite Deco shows red LED intermittently when using Cat5 ethernet backhaul.
2022-01-21 07:53:31

@TP-Link Thanks for your input, the switch is unmanaged so the only solution will be to replace it. Do you have any recommednations of 24 port switches that are compatible with the Deco system?

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Re:Satellite Deco shows red LED intermittently when using Cat5 ethernet backhaul.
2022-01-21 07:54:45

@Alexandre. 

 

Thanks, I think you're right, it's the switch, the question is what switches are compatible with Deco!

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Re:Satellite Deco shows red LED intermittently when using Cat5 ethernet backhaul.
2022-01-21 09:16:08
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