Wifi dropping

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Wifi dropping

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wifi dropping
Wifi dropping
2022-01-03 14:13:28
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.2.3 build 20210719 rel.14861

Wifi connection is dropping, randomly for a couple of minutes. During this also not possible to reach the router using the tether app

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Re:Wifi dropping
2022-01-14 06:55:45

@Caferacer66 

 

Hello, does the dropping issue only happen on wireless devices? Please check if the devices that connect to the router via an Ethernet cable will work flawlessly when there is no internet on the wireless devices when the issue happens. If the wired connection always works fine, try to modify the wireless settings on the router, such as wireless channel, channel width, and security, you can check the guide below:
https://www.tp-link.com/support/faq/722/

 

When did you purchase the router? You can try to reset the router to factory defaults then reconfigure it from scratch, then confirm again if the issue persists.

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