Deco M5 2nd port cannot go on internet via cable for unifi

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Deco M5 2nd port cannot go on internet via cable for unifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5 2nd port cannot go on internet via cable for unifi
Deco M5 2nd port cannot go on internet via cable for unifi
2022-01-03 12:57:09
Model: Deco M5  
Hardware Version: V2
Firmware Version: 1.5.7

Hi all, 

My M5 has 2 ports. 1 connected to unifi modem, thus able to provide wifi signal. I tried using 2nd port for direct connect a cable to laptop lan port for internet, but prompted "IP could not be found", "check connection", "check proxy, firewall, DNS". Something wrong with my setting? 

 

Ps: tried with 2 laptops, and the same thing happen.

 

TIA.

 

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Re:Deco M5 2nd port cannot go on internet via cable for unifi
2022-01-04 03:38:39 - last edited 2022-01-04 03:41:12

@lukeyp 

Hi,

Could you please go to Deco APP>more>advanced>IPTV/VLAN, please make sure IPTV VLAN is disabled if you did not subscribe to any IPTV service.

Internet VLAN ID could be left on if it is required by ISP.

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