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Deco M3W connectivity issue

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Deco M3W connectivity issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Surmacz

2021-12-11 15:07:49

Posts: 2

Helpful: 2

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Registered: 2021-12-11

Deco M3W connectivity issue

2021-12-11 15:07:49

Model: Deco M3W

Hardware Version:

Firmware Version:

Hi,

I have Deco mesh netork already built on Deco M5 devices. All of them are connected to LAN network I have in my house and they are working perfectly.

Just bought additional Deco M3 + M3W set to be added tp existing mesh network. No problem with adding M3 but adding M3W is not possible.

I use Deco App on iPhone. My mesh network is WPA2-PSK (AES). I've tried to connect M3W also by changing security to WPA2-PSK (AES) +WPA-PSK (TKIP) but is doesn't work. The same if I have change setup of mesh netork to be fully open (no security).

My M3W is green and it creates network Deco_FB24. I've reseted it few times and I was trying to connect putting next to different M5 sattelites. Still no success.

Happy if any of you can help.

Best Regards,

Mariusz

2 Reply

TP-Link

2021-12-13 07:25:31 - last edited 2021-12-13 07:29:02

Posts: 6831

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Registered: 2018-07-23

Re:Deco M3W connectivity issue

2021-12-13 07:25:31 - last edited 2021-12-13 07:29:02

@Surmacz

Hi, I noticed you mentioned the LED status on Deco is green.

Since I did not see this LED on the user guide before, can I have some pictures of the LED lights?—a video clip would be highly appreciated.

Could you please send me a picture of the bottom label with the MAC address on the M3W?

Thank you very much.

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Surmacz

LV1

2021-12-13 08:49:57

Posts: 2

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2021-12-11

Re:Deco M3W connectivity issue

2021-12-13 08:49:57

@Surmacz

Surmacz wrote

Hi,

I have Deco mesh netork already built on Deco M5 devices. All of them are connected to LAN network I have in my house and they are working perfectly.

Just bought additional Deco M3 + M3W set to be added tp existing mesh network. No problem with adding M3 but adding M3W is not possible.

I use Deco App on iPhone. My mesh network is WPA2-PSK (AES). I've tried to connect M3W also by changing security to WPA2-PSK (AES) +WPA-PSK (TKIP) but is doesn't work. The same if I have change setup of mesh netork to be fully open (no security).

My M3W is green and it creates network Deco_FB24. I've reseted it few times and I was trying to connect putting next to different M5 sattelites. Still no success.

Happy if any of you can help.

Best Regards,

Mariusz

Deco M3W connectivity issue

Deco M3W connectivity issue

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