The 2,4 GHz network has disappeared

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The 2,4 GHz network has disappeared

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
The 2,4 GHz network has disappeared
The 2,4 GHz network has disappeared
2021-12-10 19:50:41
Model: Archer C1200  
Hardware Version: V2
Firmware Version: 2.0.2

Hello,

 

I used for the home network 2,4 GHz wifi network. Today, as I tried to connect, I found that the network had disappeared. The green icon on router is still green, with cable I can connet to the network, only WIFI disppeared.

 

Nothing has changed after 3-5 router restarts, I also try restart all my devices but with same result. When I turn on the 5 GHz network only that works but I still don't see 2,4 GHz what I need for some my devices...

 

 

Can someone help me please? Thanks

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Re:The 2,4 GHz network has disappeared
2021-12-11 18:19:49

@SEAL 

 

Make sure that the 2.4 GHz network is enabled and Hide SSID is not enabled:

 

 

If the issue persists reset to factory defaults - method 1 and re-configure the router from scratch.

If the issue still persists then you probably have a hardware fault of the router's transceiver - you can contact your local support to be advised on that.

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