Ping spikes

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Ping spikes

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Ping spikes
Ping spikes
2021-12-10 19:36:59
Model: Archer C6  
Hardware Version: V3
Firmware Version: Archer C6(US)_V3.20_210513

My archer c6us v3.20 is having constant ping spikes on 2.4G wifi and this makes gaming difficult.only 3 device is connected to the wireless network and no wired connection also. ping spikes is prominent when  some device is away from the wifi ( say -78 dbm) and this causes ping to spike in all the device....i have tried QOS and given priority to ping sensitive application running device , ENABLED AIRTIME FAIRNESS FEATURE but nothing reduced the ping spike. Anyone know any fix for this issue please help.. thanks.

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#1
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Re:Ping spikes
2021-12-13 05:51:09

@MagNeto 

 

Hello, are there any Onemesh range extenders connecting to the C6 network? If not, please try disabling Onemesh feature on the C6, then reboot the router and reconnect to the wireless network to confirm.

 

What if you connect one of the devices to the C6 with cable, will you still suffer from the ping spikes? BTW, how many pings do you get by referring to ping spikes? You can also follow this article to understand better whether the ping is high:

https://community.tp-link.com/en/home/stories/detail/1392

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Ping spikes
2021-12-13 06:37:03

@Kevin_Z  one mesh is already disabled... currently there is no device connected via cable, i will post the feedback after checking wired connection. When ping spike occurs the game become unplayable ( game got stuck showing a wifi symbol).the ping spike become more prominent when a device is accessing wifi from long distance. By the way my tplink router is connected in router mode to an isp provided router+modem device, is that a problem?

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#3
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Re:Ping spikes
2021-12-13 06:58:22

@MagNeto 

 

Is that isp provided router+modem device acting as the DHCP gateway? If that is the case, I will suggest you configure the C6 in Access Point mode to avoid a double NAT issue, which may have an influence on the gaming. The following guide will tell you how to turn the C6 from Router mode to Access Point mode:

https://www.tp-link.com/support/faq/1384/

 

Meanwhile, we will also suggest you run a Wi-Fi analyzer on one of the wireless clients to review the wireless interference in the network, -78 dBm is not good, you need to move closer to the router, or you can try modifying the router wireless settings such as channel and channel width to see if any helps.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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