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HomeShield content filtering not working
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HomeShield content filtering not working
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HomeShield content filtering not working
Posts: 14
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Registered: 2021-12-09
2021-12-10 10:59:55 - last edited 2021-12-10 11:22:38
Posts: 14
Helpful: 32
Solutions: 0
Stories: 0
Registered: 2021-12-09
HomeShield content filtering not working
2021-12-10 10:59:55 - last edited 2021-12-10 11:22:38
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I have added a user to the HomeShield Parental Controls, added a device to this user and selected 'Adult Content' in the Filter Content category.
I have checked some URLs at https://global.sitesafety.trendmicro.com/ to confirm they are categorised as 'Adult / Mature Content', but this user can continue to access adult content.
If I manually add URLs to the Blocked Websites list then the sites are blocked.
Can you please explain how the automatic content filtering operates? Is it a DNS based service? I ask because I use Cloudflare DNS and am wondering if this could be a reason why the content filtering is getting bypassed.
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Registered: 2023-03-14
Re:HomeShield content filtering not working
2023-03-14 02:53:59
Hi There I have found the content filtering on these Decos doesn't work (I have the X60) I recommend using OpenDNS instead (its free) Setup a free OpenDNS Home account (google it as I cannot put the link into this forum) Setup your network (this should autofill) select dynamic (assuming you dont have a static IP) define the level of filtering you want from the OpenDNS dashboard Point your Deco to the OpenDNS DNS servers (to do the content filtering) opening the deco app on your phone go to "More" (at the bottom of the app) select "Advanced" select "DHCP Server" enter the OpenDNS Primary and Secondary DNS server (they provide these on your OpenDNS dashboard) save then try accessing adult sites from a device connected to your deco. It should block adult content etc
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Posts: 14
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Registered: 2021-12-09
2021-12-10 10:59:55 - last edited 2021-12-10 11:22:38
Posts: 14
Helpful: 32
Solutions: 0
Stories: 0
Registered: 2021-12-09
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