Archer C6U EU v1 not showing 5G anymore

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Archer C6U EU v1 not showing 5G anymore

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6U EU v1 not showing 5G anymore
Archer C6U EU v1 not showing 5G anymore
2021-11-20 09:09:14
Model: Archer C6U  
Hardware Version: V1
Firmware Version: 1.0.4 Build 20201230 rel.53346

Hello,

 

I use this Arched C6U for a year. It was ok, both 2.4 and 5Ghz was working until few days ago. I did a reset, factory reset, reinstalled latest firmware (Archer C6U(EU)_V1_201230) and still can't find no 5G.

 

In wireless settings for 5G I only have 802.11n only mode, channel 36 to 48 and channel width 20-40 and 80mhz is disabled.

 

Tried with smart connect too, nothing.

 

Any help please?

 

Thanks,

Adrian

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#1
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4 Reply
Re:Archer C6U EU v1 not showing 5G anymore
2021-11-22 03:11:13

@z3dulik 

 

Hello Adrian, try to install and run a Wi-Fi analyzer on a computer or phone to check if the 5G signal of the router is still broadcasting correctly. If yes, confirm again what is channel it is working on, ensure your phone does support that channel as well.

 

You can also try disabling Smart Connect and setting a static channel for the 5G network, such as channel 36/40/44/48, then reboot the router and reconnect to the network.

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer C6U EU v1 not showing 5G anymore
2021-11-22 04:17:10

@Kevin_Z my phone supports 5G

Tried as you said but still nothing

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#3
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Re:Archer C6U EU v1 not showing 5G anymore
2021-11-22 11:50:23

It came back to normal now after another reboot. Strage but works :/

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#4
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Re:Archer C6U EU v1 not showing 5G anymore
2021-11-26 10:39:11

@z3dulik 

 

It's good to know it recovers. Please monitor its performance and let me know if there is still an issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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