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A7 traffic statistics (much) lower than what comcast says

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A7 traffic statistics (much) lower than what comcast says

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A7 traffic statistics (much) lower than what comcast says
A7 traffic statistics (much) lower than what comcast says
2021-11-15 21:03:02 - last edited 2021-11-17 16:26:21
Model: Archer A7  
Hardware Version: V5
Firmware Version: 1.1.4 Build 20211022 rel.58866(5553)

Been working at this for a few weeks. comcast (logon/services/device mgr/data bar graphs)(hover mouse over bar graph to get current tot use) it will frequently say something like a 20GB use in a day, where the A7 says about 9GB. Wondering if anyone can give me a clue to why the difference? Of course called comcast many times but get either brush-off or "we are right and your router is wrong"  type answers.

 

No wifi - wifi is turned off. 2 wired devices: laptop, and firestick 4K. Just discovered that firestick also monitors data use and initially seems to match A7 stats but need a day or 2 more. Did a test download of a 2.2GB iso on laptop and that showed correctly in A7 stats. No hotspots per comcast.

 

Any clues?

 

Thanks!!!

 

EDIT: cable modem new Netgear CM500

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1 Accepted Solution
Re:A7 traffic statistics (much) lower than what comcast says-Solution
2021-11-16 06:37:25 - last edited 2021-11-17 16:26:21

@Kris277 

 

Hello, as far as I know, in order to make the Traffic Statistics accurate, you have to have either set QoS to something other than Standard or set at least one client as High Priority. Give it a go, then check again if that matches what recorded what Comcast says.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:A7 traffic statistics (much) lower than what comcast says-Solution
2021-11-16 06:37:25 - last edited 2021-11-17 16:26:21

@Kris277 

 

Hello, as far as I know, in order to make the Traffic Statistics accurate, you have to have either set QoS to something other than Standard or set at least one client as High Priority. Give it a go, then check again if that matches what recorded what Comcast says.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:A7 traffic statistics (much) lower than what comcast says
2021-11-16 16:27:47 - last edited 2021-11-16 16:28:56

@Kris277 Kevin, MANY thanks for your post and suggestions. Immediately set QOS "on" and to some higher value than I could hit(800, where my line is 200Mbps), and set fire TV stick 4K (I assume this is the offending critter) to "priority". My initial reaction is that, indeed the traffic amounts the A7 shows are now going up much faster, but I will report back tomorrow morning when I again check and log stuff. THANKS!!!

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Re:A7 traffic statistics (much) lower than what comcast says
2021-11-17 07:31:46

@Kris277 

 

Good. Please let me know if you have other inquiries.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:A7 traffic statistics (much) lower than what comcast says
2021-11-17 16:26:11

@Kris277 Again, many thanks!!!  stats this morning show comcast 10GB and A7 router 9.329GB +57MB - That's about as close as you can get and I am VERY pleased!

 

Many thanks!!!!!!!!

 

Please mark as solution.

LVL 2 should know about this and don't. I will endeavor to pass this info on to them.

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Re:A7 traffic statistics (much) lower than what comcast says
2021-11-18 00:59:51

@Kris277 

That's good.yes

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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