5Ghz stopped working, SSID not appearing

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5Ghz stopped working, SSID not appearing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
5Ghz stopped working, SSID not appearing
5Ghz stopped working, SSID not appearing
2021-11-15 18:33:51
Model: Archer C6  
Hardware Version: V2
Firmware Version: 20200902

5Ghz suddenly stopped working and SSID does not appear.

 

2.4Ghz is working.

 

I've tried unplugging, factory reset and checking settings etc.

 

 

Any help would be appreciated.

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Re:5Ghz stopped working, SSID not appearing
2021-11-16 06:08:49

@Dave89 

 

If the 5G network is not stable, please try to modify the 5G wireless settings on the C6, such as wireless channel and channel width. It is suggested to run a Wi-Fi analyzer to find a clear channel, then change the channel width to 40MHz, reboot the router and reconnect to the wireless network, then confirm.

 

If the 5G signal never appears, and no device can find it anymore even after the factory reset, please try installing the beta firmware we provided in the below thread, then check again:

https://community.tp-link.com/en/home/forum/topic/271574

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