TAPO C310 WONT FORMAT SD CARD..
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Hi,
On the Samsung EVO card page, you can see the warranty state 'Warranty does not extend to dashcam, CCTV, surveillance camera, and other write-intensive uses'.
The process to store videos on the SD card and watch videos on the SD via the Tapo app is a continuous fast read-and-write SD card process, and some SD cards are not suited for the usage scenario, such as the Samsung EVO.
We do suggest choosing an official high Endurance SD card, which can guarantee performance when working with cameras. And you can pay attention to whether the warranty policy of the SD card has the following statement before purchasing the SD card:
This warranty does not cover use of the Product in connection with the following uses or devices: (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions.
If there is a similar statement, it means that the SD card is not suitable to be used on smart cameras.
Best Regards
What I understand is that the FAQ(https://www.tp-link.com/en/support/faq/3048/) applies to all Kasa and Tapo cameras, and maybe Tapo C200 is an indoor camera, and the C310 is an outdoor camera that is triggered to record videos more frequently thus your Samsung EVO card is easier to report an issue when working with the Tapo C310.
I think inserting a different SD card into the C310 can test if it has a hardware issue, and if yes, you can contact tech support/retailer to confirm the camera is under warranty.
