Hello   @Per_dk 

Thank you for the feedback, do you mean there is no Live view on Tapo APP or there is no Live view on ISPY? 

•  If Tapo APP Live view does not work when SD card are inserted, with SD card, please help collect the log file of camera 

How to Get the Log of Tapo Camera?

Please also confirm device firmware and Tapo APP are both up to date.

May I know have a photo showing the Live view,  the model of phone and its Android or IOS version, what is the Tapo APP version, thank you. 

• The Camera supports two of the three functions among Tapo Care/SD card Recording/NVR (NVR means ONVIF or RTSP streaming here) working at the same time and here is an QA explaining this 

Q3.4: Why can’t I use Tapo Care, SD card, and NVR at the same time?

If this note pops up, you could either unplug SD / deactivate Tapo care (free trial)/ turn off ONVIF or RTSP connection before test the other two functions.

If the same, please also help collect the log of camera. 

  Hello @Per_dk 

Thank you very much for the case details for analysis!  I'd like to also leave some tips here for any user who experience similar concern:

If the camera is on Tapo care (Free trial)or uses SD card, it is recommended to use two of the three functions among Tapo Care/SD card Recording/NVR (NVR means ONVIF or RTSP streaming here) to ensure the overall performance for camera. 

If you are using multiple ONVIF or RTSP connections, try to use Stream1 and Stream2 separately, for example NVR1 uses Stream1, and NVR2 uses Stream2.  

Thank you for your time and patience with troubleshooting.

Best Regards.