Home

Forums

Stories

Knowledge Base

Smart Home Community > Tapo Smart Camera > TAPO C310 WONT FORMAT SD CARD..

< Tapo Smart Camera

TAPO C310 WONT FORMAT SD CARD..

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TAPO C310 WONT FORMAT SD CARD..

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

GNM_Tapo

2023-10-03 17:28:32 - last edited 2023-10-07 10:41:57

Posts: 1

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2023-10-03

TAPO C310 WONT FORMAT SD CARD..

2023-10-03 17:28:32 - last edited 2023-10-07 10:41:57

Tags: #MicroSD card #Firmware

Model: Tapo C310

Hardware Version: V2

Firmware Version: 1.3.7

TAPO C310 WONT FORMAT SD CARD..

Memory card not working once full. Not able to format it. Your support page states" Samsung EVO is not supported on all cameras." Should be clearly mentioned on the box or website.

Which cameras are not supported is also not mentioned. Looks like this is an issue with some other SD cards as well. So it's definitely a Tapo C310 hardware issue and nothing to do with SD cards.

2 Reply

tof_nao

LV1

2023-10-07 09:47:25

Posts: 8

Helpful: 5

Solutions: 0

Stories: 0

Registered: 2023-07-14

Re:TAPO C310 WONT FORMAT SD CARD..

2023-10-07 09:47:25

refer to the following two faq, which may be helpful to u. https://www.tp-link.com/support/faq/2749/ https://www.tp-link.com/support/faq/3048/

Solla-topee

2023-10-08 08:10:17

Posts: 13624

Helpful: 2351

Solutions: 2016

Stories: 8

Registered: 2020-05-19

Re:TAPO C310 WONT FORMAT SD CARD..

2023-10-08 08:10:17

@GNM_Tapo

Hi,
You can refer to the link below to troubleshoot if the SD card does not work properly on the Tapo Camera.
What should I do if the SD card doesn’t work properly on my camera?

If the problem remains, please help confirm the following information for further analysis.
1. What's the model number, capacity, and format of the SD card?
2. Please refer to the link below to verify if the SD card is fake, and please send me a picture of the test result on the H2testw tool.
How to Verify Fake Micro SD Cards?
3. Please send me a picture of the error message displayed on the Tapo app about the SD card.
4. What's the model number and OS version of your phone?

Note:
The Samsung EVO is not supported on all Tapo and Kasa cameras, and the warranty statement on the Samsung website also proves that this SD card is not suitable to be used on cameras.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

TAPO C310 WONT FORMAT SD CARD..

TAPO C310 WONT FORMAT SD CARD..

Information

Voters 0

Tags