Privacy warning
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello
just had a privacy warning come up on my iPad and then both iPhones would allow access to the internet while on wifi. The privacy warning was 'This next work is block encrypted DNS traffic'
Then after 5 mins all started working again? Any ideas?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, All.
Thank you very much for all your feedback.
For this issue, please refer to the last part of this story for more details:
About Privacy and Security Warnings on iOS
The solutions could be concluded as the following:
1. Please go to the WiFi setting of your IOS devices, forget/delete the Deco’s network, make sure the private address is enabled, and reconnect to this network. Then check whether the warning would disappear.
2. Please set the DNS server to 8.8.8.8 and 1.1.1.1 manually in Deco App > More > Advanced > IPv4, then go to the WiFi setting of your IOS devices, forget/delete the Deco’s network, and reconnect to it again.
please feel free to comment below if you have any further concerns.
Thank you very much.
- Copy Link
- Report Inappropriate Content
Hi, All.
Thank you very much for all your feedback.
For this issue, please refer to the last part of this story for more details:
About Privacy and Security Warnings on iOS
The solutions could be concluded as the following:
1. Please go to the WiFi setting of your IOS devices, forget/delete the Deco’s network, make sure the private address is enabled, and reconnect to this network. Then check whether the warning would disappear.
2. Please set the DNS server to 8.8.8.8 and 1.1.1.1 manually in Deco App > More > Advanced > IPv4, then go to the WiFi setting of your IOS devices, forget/delete the Deco’s network, and reconnect to it again.
please feel free to comment below if you have any further concerns.
Thank you very much.
- Copy Link
- Report Inappropriate Content
@TP-Link I didn't trigger anything. My iPad wouldn't let me on the internet and 2 iPhones stopped working on wifi all at the same time. We are using iOS 14.8. When to the deco app to see if there was an update -nothing - then the app lost all decos, and after about 5 mins starting working again. Yes I've had the E4 x6 for a while, I did have the X20 voice on order but you cancelled my order.
- Copy Link
- Report Inappropriate Content
Thank you for the update,
Did you save any pictures about the privacy warning “This next work is block encrypted DNS traffic”?
And May I know how often did this error show up?
- Copy Link
- Report Inappropriate Content
@TP-Link no didn't save any pictures - sorry and yes it is.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Thank you very much and I have reported the case to the senior engineers and hope they could find the possible reasons.
By the way, I have sent you my email address via private message and I hope you could save more details when the issue started again.
Thank you again for your cooperation.
- Copy Link
- Report Inappropriate Content
@Karl_31 YES ME2. I have it also since yesterday. I don't know the reason to. I checked Apple's website and found this article:https://support.apple.com/en-gb/HT202068.
But my Wi-Fi security is: WPA2 Personal (AES). Most of the people have this as security, but I still get this problem even tho apple says it is secure enough. I think there is something wrong with the deco firmware that makes this happen. Hopefully they fix it.
- Copy Link
- Report Inappropriate Content
@TP-Link this is what I get. I think he also gets the same warning. Apple says that WPA2 Personal (AES) is enough security, but still I get this warning too. Could this be fixed with a firmware update? I got the DECO E4R(EU)
- Copy Link
- Report Inappropriate Content
Hi, Are you able to reproduce this issue all the time?
Did you have any clue what might trigger this notice since I am not sure why we could not reproduce this issue on our side?
And Please set the DNS server to 8.8.8.8 and 1.1.1.1 manually in Deco App > More > Advanced > IPv4, then go to the WiFi setting of your IOS devices, forget/delete the Deco’s network, and reconnect to it again.
It would be highly appreciated if you could provide anything related.
Thank you very much.
- Copy Link
- Report Inappropriate Content
@TP-Link Sorrry tp link,
I couldn't find this post back, but I did change to those dns servers. It didn't change the message and I also slowed down my wifi the servers of cloudflare. So yeah I think there is a bug that needs to bo fixed with the E4(R). Also my Grandpa had a m4 and he has the same message. It is something the software makers have to contact with apple to fix because It only comes up on apple divices. Please fix this.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 5
Views: 22481
Replies: 42
Voters 2
