Archer AX11000 dropping connections Everyday Same time
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Afternoon All,
I have had the router for about 1-2 months now and have spoken with Tech support through call and ticketing system. Still has been no help and im on the verge of returning it due to beening dissconnected form meetings on a daily basis. Everyday around 11am-2pm my laptop, work pc, phone will all discconet for 1-2 mins from all wifi the light on the router will change to orange and then everything comes back. Now its started to happen to 4-5 times a day during that time period and has become annoying to the point i cant get my work done.
Support has made me factory rest update, Change channels, change dns servers to google servers, disbale ofdma and smart wifi, none of that has worked. if anyone has a soultion to this i would greatly appericate any help. I want to give this router a chance becuase when it does work its amazing. my house is quite wide so it reaches all corners with amazing speeds. Thanks and i look forward to your reply.
I have also looked on the fourm with ppl who have the same issue and either it was not resolved or they just ended up returning the router.
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Thank you very much for getting back with the router logs. Can you please send it to the email? The ticket ID is TKID211113431.
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