Disconnected from other M4 deco boxes

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Disconnected from other M4 deco boxes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Disconnected from other M4 deco boxes
Disconnected from other M4 deco boxes
2021-10-12 09:42:44
Model: Deco M4  
Hardware Version: V1
Firmware Version: 1.5.0 Build 20210511 rel 34580

Bonjour,

J'ai quatre déco M4 de connecté, trois en filaire et un en wifi. 

De temps en temps, j'ai des décos qui apparaissent déconnecté des autres boitiers décos sur l'application. Cela peut être ceux en filaire, celui en wifi ou l'un ou l'autre, mais jamais le principal.

Une solution ?

Merci

 

Hello,

I have four connected M4 deco, three wired and on wifi.

From time to time, i have deco that appear disconnected from the other deco boxes on the application.

It can be the wired ones, the wifi one or one or the other, but never the main one.

While everything is working fine and i have internet.

A solution ?

Thank you. 

 

 

 

 

 

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#1
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2 Reply
Re:Disconnected from other M4 deco boxes
2021-10-13 03:39:33 - last edited 2021-10-13 03:39:51

@Fabien31 

Thank you very much for the feedback.

Please go to Deco APP>Overview>three lines on the top>help>contact us>suggestions and add the APP log.

Then our senior engineers will help you fix this issue.

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#2
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Re:Disconnected from other M4 deco boxes
2021-10-13 04:50:45

@TP-Link bonjour,

c'est fait. 

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#3
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