Deco X60 shows devices offline

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Deco X60 shows devices offline

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X60 shows devices offline
Deco X60 shows devices offline
2021-09-03 20:51:57 - last edited 2021-09-04 09:53:48
Model: Deco X60  
Hardware Version: V2
Firmware Version: 1.5.1 Build 20210617 Rel. 77193

Hi!

 

My deco X60 shows offline devices on the app and on the web page.

 

Here,'s my configuration :

 

LAN IP

LAN IP : 10.0.0.1

Mash : 255.255.0.0

 

DHCP

Start : 10.0.0.2

End : 10.0.255.254

Gateway : 10.0.0.1

 

I set static IP of my home devices on the 10.0.1.x subnet (TV, light, vaccum, soundbar etc...) but I only see the the 10.0.0.x devices as online devices... The devices was visible before but since few days, they are gone and I don't known why...

It's just a interface issue but this cause another issue : I can not set port forwarding rule on a offline device 😞

 

Is the issue about offline devices known? Will it be fixed?

Is it possible de allow manual IP port forwading rule or allow rules to an offline device?

 

Thank's !

 

EDIT :  After a main deco router restart, the devices came back.

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#1
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2 Reply
Re:Deco X60 shows devices offline
2021-09-09 09:45:47

@Piitaya 

Thank you very much for the update.

So Deco X60 is working properly now after a restart, right?

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#2
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Re:Deco X60 shows devices offline
2021-09-09 10:12:58
Yes, but I don't known why 😅
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#3
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