AX50 anti virus

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AX50 anti virus

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AX50 anti virus
AX50 anti virus
2021-08-25 23:14:42
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 109

My router shows "0 Day surfing protected" - see attachment

https://imgur.com/hrQpGdv https://imgur.com/hrQpGdv https://imgur.com/hrQpGdv https://imgur.com/hrQpGdv

 

what do I miss or missunderstand?

 

 

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#1
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10 Reply
Re:AX50 anti virus
2021-08-27 09:47:09

@SmurfAX50 

 

Do you mean the Anti-virus always displays a "0 Day surfing protected"? I'm wondering if the router is just restarted, and this will be cleared.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:AX50 anti virus
2021-08-27 10:08:11
yes, AV is always on 0 Days even after a full day (no router restart)
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#3
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Re:AX50 anti virus
2021-08-30 08:33:42

@SmurfAX50 

 

We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:AX50 anti virus
2021-09-01 09:23:33 - last edited 2021-09-01 09:24:15

 

yes, they passed it on to the R&D team and see if there is any good solution

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#5
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Re:AX50 anti virus
2021-09-01 10:04:54

@SmurfAX50 

 

If that is the case, please wait for the updates from the engineers patiently, they should reply to you as soon as the R & D locate the issue and or provide a fix.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:AX50 anti virus
2021-09-02 02:50:30

@Kevin_Z 

 

 

yes, I wait and maybe a new firmware can fix it? let ya know here if sumthin' happens..

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#7
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Re:AX50 anti virus
2021-09-02 09:44:12

@SmurfAX50 No new firmware for more than one year, so "wait" could mean a rather long period ...

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#8
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Re:AX50 anti virus
2021-09-02 10:04:59

@Ben78 

 

they now have a reason to fix sumthin' real  frown

 

 

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#9
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Re:AX50 anti virus
2021-09-03 02:00:44 - last edited 2021-09-03 02:05:16

Ben78

 

Hmmm, Do you suggest they know this problem since a long time?

Thing is no one knows router AV is working at all or it's just a Days update problem hence cosmetic.

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#10
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Re:AX50 anti virus
2021-09-08 21:50:45

@All

 

Just to finalise this thread - the AV Day counter requires the AX50 router to stay on 24 hours b4 it will increment a day hence people switching the router off overnight will see 0 Days all the time. Maybe they change that?

 

 

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#11
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