Samsung 160MHz Channel Disconnects
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Samsung devices on my local network that support the 160 MHz channels very frequently disconnect and seems to be a common issue with Samsung's. is it possible to have the option available to lower it to 80 to stop the disconnects?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, nice to see you again.
Samsung devices that supported 160mgz, did you mean S10, S21 Ultra, and Note 20 Ultra you mentioned in another post, right?
When they dropped out, the error: "Connected without internet" would pop out?
Except for these Samsung devices, other mobile devices, like iPhone 12 are working fine?
Since Deco X20 does not support 160mhz, I think these Samsung devices would not work on the 160mhz.
And how often did the disconnection happen to these Samsung devices within a day?
- Copy Link
- Report Inappropriate Content
yeah it says "Connected without internet" but only when connected to 5GHz. 2.4 GHz is fine with no dropouts. Disconnects would happen anywhere between every 5-30 minutes.
Every other device is fine.
- Copy Link
- Report Inappropriate Content
Hi, I would like to forward your case to the senior engineers for further assistance.
According to their request, could you please help me check the following details；
1.Please turn off the Mesh technology as well as the fast roaming/ beamforming on the Deco and check whether it helped or not.
Thank you very much.
- Copy Link
- Report Inappropriate Content
@TP-Link mesh technology and fast roaming are both off. I'll try turning off beamforming when I get home.
- Copy Link
- Report Inappropriate Content
Thank you very much and the case has been forwarded to the senior engineers for further assistance.
Please have a check of your email box.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1208
Replies: 5
Voters 0
No one has voted for it yet.