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Archer C6 V3.20 (US Version) Takes 10 to 20 minutes to connect to PPPoE

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Archer C6 V3.20 (US Version) Takes 10 to 20 minutes to connect to PPPoE

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 V3.20 (US Version) Takes 10 to 20 minutes to connect to PPPoE
Archer C6 V3.20 (US Version) Takes 10 to 20 minutes to connect to PPPoE
2021-08-04 17:43:49
Model: Archer C6  
Hardware Version: V3
Firmware Version: 1.0.10 Build 20210513 rel.63256(5553)

My New Archer C6 V3.20 (US Version) Takes 10 to 20 minutes to connect to PPPoE after boot,

Also ping delay seems to be 3 times higher & often simple page loads after a delay.

 

It was fine with my Previous Router TP-Link TL-WR840N V2.0

and coverage range also didn't improve that much.

 

I'm using a local ISP and port is connected via optical fiber to Ethernet converter.

It was setup with Quick Setup, Wireless is set to Smart Connect using same SSID for both 2.4GHz & 5GHz.

Firmware was updated.
 

Any Help would be much appreciated.

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3 Reply
Re:Archer C6 V3.20 (US Version) Takes 10 to 20 minutes to connect to PPPoE
2021-08-05 02:28:58

@Mazhar 

 

May we know who is your ISP? Please show us the whole system log on the Archer C6 for reference, do include the PPPoE dial-up process, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer C6 V3.20 (US Version) Takes 10 to 20 minutes to connect to PPPoE
2021-08-05 07:15:07

@Kevin_Z 

 

Hi,

Thank you for your reply.


My ISP is a local Bangladeshi provider named Empowering Net epnet.

 

Please find the attached log file.

It seems that when this delay happens the router does not log PPPoE dial up. and when it connects immediately then dial up is logged.

 

Thank you again.

File:
syslog-2021-08-05(1).logDownload
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#3
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Re:Archer C6 V3.20 (US Version) Takes 10 to 20 minutes to connect to PPPoE
2021-08-05 09:58:19

@Mazhar 

 

Thanks for the log. We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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