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Small lapses lost connection

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Small lapses lost connection

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Small lapses lost connection
Small lapses lost connection
2021-08-01 08:55:08 - last edited 2021-08-30 20:09:10
Model: Archer C80  
Hardware Version: V1
Firmware Version: 1.5.7 Build 210308 Rel.60033n(5553) 
Hello all!

I'm having trouble updating to the latest version available for "ARCHER C8 1.0" 1.5.7 Build 210308 Rel.60033n (5553). I experience small lapses of time where I lose connection to the internet throughout the day (
The WAN indicator light turns orange for 5-10 seconds
). This didn't happen to me before and I don't know how to downgrade. Any ideas?

Try using another router and this does not happen.

 

i think the problem is here, 

 

161 ERROR 0days, 04:03:50, [dnsproxy]register dns server detect error

162 INFO 0days, 04:03:50, [wan]advanced ddns -wanChanged

163 INFO 0days, 04:03:50, [dhcpc]Lease lost, entering init state

164 INFO 0days, 04:03:50, [dnsproxy]Register primary = 0x0, secondary = 0x0

161 ERROR 0days, 04:03:50, [dnsproxy]register dns server detect error

in my DNS settings I get the DNS from my ISP and there should be no problem as it was always like this before I updated the firmware, and other routers are working fine

 

I did the factory reset and the problem continues
File:
logs.txtDownload
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#1
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1 Accepted Solution
Re:Small lapses lost connection-Solution
2021-08-26 07:25:45 - last edited 2021-08-31 00:36:03

Hello @Jarax, we are happy to tell you that there is a new firmware for the Archer C80(US) V1, you can try to install it on your C80, then check the connectivity.

 

You can refer to this thread for more details:

[New Firmware] Archer C80(US)_V1_210716

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#14
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14 Reply
Re:Small lapses lost connection
2021-08-02 07:00:26

@Jarax 

 

Please confirm the below information:
1. Who is your ISP? What's the model of the modem?
2. What is the WAN connection type on the TP-Link router? Try to enable Get IP Unicast DHCP on the router. Under the Advanced tab, choose Network > Internet > Get IP Unicast DHCP, then save and reboot the router:

 

If the above doesn't help, try to Clone the MAC address of the PC as follows, which has a stable connection when connecting to the modem directly:
https://www.tp-link.com/support/faq/2264/

 

3. Save and email the System Log on the router (System Tools > System Log). Don't reboot the router, wait for the internet coming back automatically after the disconnect.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Small lapses lost connection
2021-08-02 13:04:33 - last edited 2021-08-02 18:35:13

@Kevin_Z 

Thank for your answer

 

1. Gtd Internet S.A. (Chile). Modem/ONT: Zhone Z2424A

2. My internet connection type is: Dynamic IP
 

I have just made the adjustments you indicated in step 2 activating the "Get ip unicast dhcp" and I will see if the problem persists, if it does, I will clone the Mac from the pc

 

UPDATE 1: I tried to use the "Get ip unicast DHCP" and the problem continues, so now I will clone the MAC of my Laptop, although I doubt that will work. I'm sure it's firmware problem.

 

UPDATE 2: I cloned the MAC of my laptop and the problem persists. attached syslogs. Please help!

 

File:
syslog (1).txtDownload
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#3
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Re:Small lapses lost connection
2021-08-02 21:59:21 - last edited 2021-08-02 22:01:02

@Jarax Help 🥲

 

Is there a manual that tells how to downgrade? I have installed with previous versions but it says that the file is invalid. It does not allow it

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#4
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Re:Small lapses lost connection
2021-08-03 01:12:50

@Jarax 

 

Can we confirm which firmware are you running on the C80, do you remember that? You can downgrade to the Archer C80(EU)_V1_210128, but you cannot downgrade to the previous Archer C80(EU)_V1_201003.

 

Don't worry, we can try to work it out and try to fix it on the latest firmware. Please check your email and follow up.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:Small lapses lost connection
2021-08-03 01:16:19

@Kevin_Z 1.5.7 Build 210308 Rel.60033n(5553)

 

So, what version can i use?

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#6
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Re:Small lapses lost connection
2021-08-03 01:41:35

@Jarax 

 

Sorry, I mean, do you remember the previous firmware version on the C80 when there is no disconnect issue?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Re:Small lapses lost connection
2021-08-03 01:44:08 - last edited 2021-08-03 01:45:39

I think it was the January 2021 version or March 2021 hahaha dont remember 

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#8
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Re:Small lapses lost connection
2021-08-03 06:22:33

@Jarax 

laughnever mind, that's OK, we can try to fix it on the latest version.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#9
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Re:Small lapses lost connection
2021-08-03 22:51:27

@Kevin_Z 

Is there a guide on how to downgrade while solving the problem I have? I really need it since I do work from home
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#10
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Re:Small lapses lost connection
2021-08-04 01:15:49 - last edited 2021-08-31 00:36:13

@Jarax 

 

I think you should be able to downgrade to the previous Archer C80(EU)_V1_210128, you can give it a go. Download and unzip the zip file, then upload it into the router as follows:

https://www.tp-link.com/support/faq/2139/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#11
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