ax 73 need firmware uprade
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please kindly check this version needs firmware uprade
incoorect password error not connecting
after add / delete mac id then after reboot only it is connecting
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Have you installed the firmware we provided in the previous thread? Is the issue resolved? There will be a new official firmware in the near future, no worries.
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That's great to know it works.
For anyone else who may encounter an issue with the wireless connection, it's suggested to upgrade the router firmware to the latest version, which is now 20210717, you can check on the Tether app or on the router web GUI for new firmware.
If you cannot detect the new version now, please wait one day or two, and pay attention to the official website, there will be published later:
https://www.tp-link.com/support/download/archer-ax73/v1/#Firmware
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I just upgraded the firmware to latest version as the notes had improved stability to wireless connection , there was significant drop in speeds with the latest firmware for devices that were not in direct los. With the old firmware I would receive like 200mbps but the latest one it dropped to like 20mbps. The Connection speeds would drop to crazy low like 60mbps. I rolled back to old firmware. Everything is back to normal. Please look into this.
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i found another issue now ethernet keeps disconnecting we have to use troubleshoot to make it reconnect
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Did you reset the router to factory defaults after the firmware update? How did you test the speed, wired or wireless? Which frequency?
We would like to investigate but we cannot reproduce the issue in our lab, we'd be happy to troubleshoot with you if you have time.
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Which Ethernet are you referring to, LAN or WAN? What are the devices connected to the AX73 via cables? How about the wireless connection, are both 2.4G and 5G stable?
If only the LAN ethernet connection is not stable, please check the connection with different Ethernet cables, cat 5e or cat6 are suggested.
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Kevin_Z wrote
Did you reset the router to factory defaults after the firmware update? How did you test the speed, wired or wireless? Which frequency?
We would like to investigate but we cannot reproduce the issue in our lab, we'd be happy to troubleshoot with you if you have time.
Hello, No I didn't do factory reset after update but I did reboot/restart i As I mentioned in my previous post, it had issues when client was not in direct line of sight then it dropped to pretty low.
I used wifi analyser to check for it. Below is snip with v1.01 which is working fine.
With 1.04 my signal degraded to -63dbm, speeds which I have highlighted dropped to like 60Mbps which resulted in 20mbps with speedtest app,
Whereas as you can see with 1.01, I am getting better signal and way better speeds.
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i see from lan port availble ports taken pc is is disconnecting have trouble shoot in pc the ethernet adapter then works again i have .
tried find out error
says default gateway not avaliable
i have put all to auto in pc ethernet settings. after trouble shoot works again back to normal
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Thank you. We would like to investigate this on our end as well. When you have time and if you are willing can you please respond to the email from support.forum@tp-link.com?
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