Can't connect my M5

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Can't connect my M5

2021-07-26 16:17:59

Posts: 4

Helpful: 0

Solutions: 0

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Registered: 2021-06-17

Can't connect my M5

2021-07-26 16:17:59

Model: Deco M5

Hardware Version: V3

Firmware Version:

I cannot add a Deco m5 to myM5 mesh netork.

1 Reply

2021-07-27 07:55:00

Posts: 6831

Helpful: 3125

Solutions: 537

Stories: 28

Registered: 2018-07-23

Re:Can't connect my M5

2021-07-27 07:55:00

Hi, would there be any error message when you failed to add the satellite Deco?

Please refer to the following suggestions:

1. make sure the LED on the new Deco is blinking blue.

2. there is no Circle or some Home Firewall security utilities.

3. if possible, please connect the new Deco via Ethernet cable to the main Deco to add it again.