Troubleshooting What if my Router Speed is capped at 100 Mbps?
This Article Applies to:
TP-Link Routers
Issue Description/Phenomenon:
Some customers may report the speed is limited to 100 Mbps when connected to the TP-Link router, while the speed is much faster and can reach up to 500+ or 900+ Mbps when connecting to the ISP modem directly. If this is what you are experiencing, follow this article to get it resolved.
Troubleshooting Suggestions:
1. Mark certain you are getting a gigabit router, which has gigabit WAN/LAN ports. Some models like Archer C20 and Archer C50 only support 10/100 Mbps WAN/LAN ports, you can find that in the product specifications here and here. If your router only has 10/100 Mbps WAN/LAN ports, you cannot get a higher speed than 100 Mbps, and you need to get a gigabit router.
2. Login to the web GUI of the router, go to Basic > Network Map > click on the Icon for TP-Link router, slide down to the bottom of the page, and you will see the Negotiation Speed of the Ethernet ports in the Ethernet part. You can refer to this article to find more detailed instructions.
3. If the Internet Port Negotiation Speed is not 1000Mbps, go to Advanced > Network > Internet page, choose 1000Mbps Full Duplex, save and reboot the router:
4. If it's still connected at 100 Mbps, try with another Cat5e/6 cable or change the port of your ISP device, where you're connecting the TP-Link router (if possible).
5. If the Internet speed is negotiated correctly at 1000 Mbps, but the LAN gets stuck at 100 Mbps, it is also suggested to try with another Cat5e/6 cable between the router LAN and the client device, try with another client device if that is possible. Follow this thread to troubleshoot further.
6. Try to reset the router to the default factory following the FAQ.
7. Upgrade the router firmware to the latest. You can follow this guide.
If the speed still gets stuck at 100 Mbps after checking all the above, it is suggested to comment below and be sure to provide the following information:
1. Model number, hardware, and firmware version of your TP-Link Router.
2. What troubleshooting have you done, and what are the results? Send us the screenshots about the Negotiation speed.
3. What are the devices that you are testing the LAN speed, and what are the models of the adapters?
4. When did you purchase the TP-Link router, and when did the issue begin to happen?
5. What is the model of the ISP modem that this TP-Link router connects to?
Related Articles:
What if my LAN speed is capped at 100 Mbps
[Solution] Killer Software lower down AX1100's Speed
How to check the negotiation speed of Ethernet ports on the TP-Link Wireless Router?
What should I do if my internet connection is slow?
How to place your wireless router for optimal reception and performance?
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As woozle mentioned, changing Internet port negotiation speed only affect WAN port speed, for the LAN port negotiation speed issue, you could refer to this thread:
What if LAN Speed of the Wi-Fi Router Is Capped at 100 Mbps?
Besides, the negotiation speed can be affected by both the router and also the client device, so please confirm if the wired client device that connects to the router support 1Gbps speed or not, try to connect the same client device to your modem directly via the same cable to see if the negotiation speed can be 1Gbps or not.
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Hi, I've seen you in another thread and already replied, please have a check: https://community.tp-link.com/en/home/forum/topic/549730?replyId=1311172
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You said "The 'Internet Port Negotiation Speed' is only for the internet port, aka the WAN port. It doesn't affect the LAN Ports"
That interesting - when I first started working on this problem, I changed the 'Internet Port Negotiation Speed' setting, and the speed setting for the LAN ports changed, but the WAN port setting did not change. Specifically, I changed the 'Internet Port Negotiation Speed' setting so 1000mBPS full duplex, but the WAN port remains fixed at 100mBps. I can't find any other port negotiation speed settings on my AX-50. So my experience is exactly opposite to what you said. How do we reconcile that problem?
The other thing that concerns me is that TP-Link's response to this problem is 'try - - -'. Try? That tells me that they don't know what is causing this problem, and are asking users to experiment for them.
Prior to switching to the TP-Link router, I was getting data speeds in the 15-20mBps range, That was OK for the purposes we had at the time (basically, computer stuff). I knew our ISP was advertising 100 mBps at the time, but that our old router was a throttle. But then we decided to shift to streaming TV and needed to improve speeds, so I bought the TP-Link AX-50 router, and we immediately jumped to 85-90 mBps (with the ISP still delivering 100 mBps). That was great - exactly the result I expected.
The only reason I'm looking into speeds is that our ISP has improved their service to 500-600mBps (actually measured at 580 mBps). But because of the AX-50 router problem, the maximum speed we actually experience is 85-95 mBPS. Fortunately, they aren't charging us a premium for that higher speed (yet), but at some point they will adjust their rate schedule and when that happens, I want to either be able to actually benefit from the improvement, or ask them to remove that premium from the service package.
But that brings me back to the 'try' - if the cause of the problem isn't known, I'm concerned that randomly 'trying' things carries the risk that a 'try' could actually degrade service. I don't have the time or patience to have to start over rebuilding our home WiFi network to correct a problem cause when an experimental fix goes sideways.
So tell me what the problem is, and what to do about it. Don't ask me to participate in a trial and error program searching for an unknown cause.
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My Deco's are capped at 100 Mbps when using wired ethernet. If I switch to wireless, it goes full speed. Big bug for TP Link hardware.
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oneframe wrote
My Deco's are capped at 100 Mbps when using wired ethernet. If I switch to wireless, it goes full speed. Big bug for TP Link hardware.
Hello @oneframe,
If your Deco speed is abnormal or capped at 100mbps also, please check the troubleshooting suggestions in the following thread and then provide more details to be followed up:
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I checked it out. Nothing from the suggestion works. It's the firmware that's causing the slowdown. Didn't happen with older firmware.
It doesn't properly negotiate a 1000 Mbps speed with the Linksys switch even if it did in the past. It limits any connection to that switch to 100 Mbps.
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Hi,
oneframe wrote
My Deco's are capped at 100 Mbps when using wired ethernet. If I switch to wireless, it goes full speed. Big bug for TP Link hardware.
Do you connect two satellite Deco XE5300s via Ethernet cables to the Linksys switch to create "Ethernet Backhaul" between Decos, such as:
/-----laptop
Main Deco XE5300---linksys switch------satellite XE5300#1
\-------satellite XE5300#2
I wondered whether the 100m/s link speed referred to the speed between two Decos, or Deco and the wired clients(the laptop here for example)? or actually all Ethernet connections through the switch?
Would the link speed between Decos make any difference if we connect the satellite XE5300#1 directly via an Ethernet cable to the main XE5300, bypass the switch?
- May I know the model number of the Linksys switch?
I saw you added the issue started after 1.2.8 firmware. Was the old firmware 1.2.7 then?
PS: 1.2.8 firmware could revert to 1.2.7 directly via web UI if needed.
Wait for your reply and best regards.
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@David-TP Hi, I'm in the process of moving homes right now which explains my late reply. I have moved the three Decos to the new home and will test them once I am settled down.
Your scenario is correct, main Deco connected to the gigabit Linksys switch which then connects to the respective rooms where the Deco is connected. If I connect directly to the main Deco with my desktop, I do get gigabit internet speeds. If I connect to a Deco which passes through the Linksys switch, it caps at 100 Mbps.
There's something about how the TP-Link is interfacing with the Linksys switches. The models are SE3008 and SE3005 which are 8-port and 5-port switches, respectively.
I am using Cat5e and Cat6/Cat6a cables. Nothing lower than those.
Once I am settled in the new home. I will test the speed of the Deco alone as well as with the switches. My internet plan over there is pure fiber optic at 3,000 Mbps upload and download. I know the Decos are capped at 1,000 Mbps.
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@David-TP Okay, so at my current home (not the new home where the Decos have now been relocated), I have installed my very, very OLD Linksys Velop Mesh router. Basically, I swapped out the Deco unit and put these Velop in place. My Linksys switch is still in the same connection point with the same cables.
I then did a speed test on it and I am getting close to gigabit internet speeds.
This just proves that the Linksys switch and the cables have no issues. It's definitely the Deco that cannot communicate properly with the Linksys SE3008 and SE3005 switches and cap the connection at 100 Mbps.
Modem -> Linksys Velop (previously Deco XE5300) -> Linksys SE3008 switch -> peripherals
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I solved the speed issue by placing the TP-Link Deco as an Access Point. It's useless as a router to manage wireless and wired speeds.
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