Troubleshooting What can I do if my Router keeps Rebooting randomly?
This Article Applies to:
TP-Link Routers
Background:
Going through the community, we found some customers sporadically reporting that the router randomly reboots itself. Some customers resolved the auto-reboot issue by replacing the power adapter, some got it fixed by updating router firmware, some got it resolved by modifying router settings, etc. This article aims to provide some basic suggestions for the issue.
Issue Description/Phenomenon:
When a router is rebooting itself or restarting, all the LEDs will flash automatically, it seems the router is just starting up. This may occur randomly or periodically, the internet will stop on all the client devices that connect to the router, wired and wirelessly when the router reboots itself, and it may take 2-5 minutes, then the internet is back to normal.
Troubleshooting Suggestions:
1. Check and confirm if there is a Reboot Schedule on the router, try to disable it if it is enabled.
Here we take the web GUI of the Archer AX10 for an example, you can find the Reboot Schedule under Advanced > System > Reboot as follows:
2. Ensure the power supply is stable in the house, and other devices are working stably all the time.
3. Put the router in a well-ventilated location or mount it vertically on a stand that permits the free flow of air, check the below guide to put the router in a proper location:
https://www.tp-link.com/support/faq/2606/
4. Be sure you are using the power adapter that came with the router.
5. Try to reset the router to the default factory following the FAQ.
6. Upgrade the router firmware to the latest. You can follow the guide: How to Upgrade the Firmware on the TP-Link Wi-Fi Routers?
If the router still reboots itself after checking all the above, it is suggested to comment below and be sure to provide the following information:
1. Model number, hardware, and firmware version of your TP-Link Router.
2. How many devices are connected to the router, wired, and wirelessly?
3. Is there any other setting or feature in your network that may cause this restart issue, or is there any special operation/activity in your network that causes the router to restart?
4. Does this issue happen when you purchased the router, or does it happen after running properly for some time?
5. Take and send a video recording of the router restarting process, especially the LED status.
Related Articles:
Archer C80v1&v2.2/C64v1/C6v4 Restarting Randomly
Archer AX73 V2 might reboot automatically when working together with some Range Extenders
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@mobfest if you want something good and you do not have tight budget buy mikrotik. With mikrotik you know if something not working it is your problém with config.
mobfest wrote
This issue has now plagued my TP Link Archer AX73 from past over 3 months. I'm based in India and is using ACT Broadband. I'm have been suspecting ISP connection over the router for over 3 months now. Generous ACT service people have been supporting me. Finally, we concluded the issue is with TP link router when my old reliable dlink ac1200 has been working without an issue from past 3 days. On TP Link one - I'm on latest firmware version. Router always was in use with the default power adapter. I have a UPS backup for the router. It is in well ventilated space.
Help me fix it if anyone has found a solution, it is the only wifi 6 router I have and now resting in the drawer. I'm back to old wifi standard and I'm disappointed.
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mobfest wrote
This issue has now plagued my TP Link Archer AX73 from past over 3 months. I'm based in India and is using ACT Broadband. I'm have been suspecting ISP connection over the router for over 3 months now. Generous ACT service people have been supporting me. Finally, we concluded the issue is with TP link router when my old reliable dlink ac1200 has been working without an issue from past 3 days. On TP Link one - I'm on latest firmware version. Router always was in use with the default power adapter. I have a UPS backup for the router. It is in well ventilated space.
Help me fix it if anyone has found a solution, it is the only wifi 6 router I have and now resting in the drawer. I'm back to old wifi standard and I'm disappointed.
Can I know how often the auto-reboot happens? Or is there any specific time or network activity that occurs when the router reboots itself?
Please try enabling the Reboot Schedule on the router and monitor if the auto reboot stops.
BTW, are you enabling EasyMesh on the AX73? You may try to disable it if there are no EasyMesh extenders or routers in the network.
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Please help me.
My router is keeps rebooting 4 to 5 times a day but there is no reboot schedule.
I also updated the latest
Firmware Version:
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Hi Roy,
I thinks i fix it by set up difrent NTP server.
And my best advice is probably to downgrade the OS or upgrade it to newer version....
But I am no longer user of TP link. I migrated everything to Miktorik.
I had problem with dns server setting because you cannot have it to same subnet as router ip has for examle 192.168.1.95 and you must have it set to 192.168.0.95.
But if you need help I could look again to that problem but best advice from me is to cgange it ASAP or ask the SW developers or maybe you can raise a new bug... and probably some develeoper could look at it.
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Please all upwote this post because it looks like to me there are no fixes or any resolution to this matter and it is like 2 or more years (JUTS FOR ME)
Everyone form TP link.
It seems obvious to me this is with sw or poorly made hw and bodth of them are you butter.
So every device at least every had or has problem with your sw. It would be great to investigate further why this think happens and also provide logs to developers or create a new version (upgrade) with nore logs generating because users cannot get setup that.
For my experience the os has soem strange behaviour like DNS canoot be on 192.168.1.1/24 or same ip range as router....
There are more more problems with your sw like NTP (when time zone change or tine like winter to sumer rime the router reboot automatically).
And also noticed some bugs that may be related to customer saefty and many more).
Please investigate this ASAP and dont be lazy.
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Hi, this thread is for general troubleshooting guide for all products, which doesn't mean any known issue on a specific model.
Usually if any common issue is located on a specific model, we will start a new thread to provide specific troubleshooting or solution, for your C6 V4 router now, please refer to the solution in this thread to see if it solves the problem: Archer C80v1&v2.2/C64v1/C6v4 Restarting Randomly
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