Deco P7 internet connection suddenly not working anymore

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Deco P7 internet connection suddenly not working anymore

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco P7 internet connection suddenly not working anymore
Deco P7 internet connection suddenly not working anymore
2021-07-17 12:31:21 - last edited 2021-07-19 09:31:31
Model: Deco P7  
Hardware Version: V1
Firmware Version: 1.4.2 Build 20200408 Rel. 73944

Hi,

 

my Deco P7 that I bought 2 years ago and always worked well suddenly few day ago does not work with internet anymore and the LED is always red.

 

I checked first if my internet connection is working using my laptop to the same LAN cable where Deco is connected. It works properly.

 

That I checked the modem/router configuration if is still the same, and yes it is.

 

Then I tryed to reset te Deco P7 and start the configuration al agian. Still not successful, after the configuration there no internet working.

 

I tryed to change LAN cable as well but no way.

 

I checked for the last firmware as is the last one mine.

 

Would like to have some help.

 

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#1
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1 Accepted Solution
Re:Deco P7 internet connection suddenly not working anymore-Solution
2021-07-17 13:21:50 - last edited 2021-07-19 09:31:31

@alessandro7865 

 

Ok I solved by using google dns in option --> advance --> ipv4 chenge from my custom dns to google dns.

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Re:Deco P7 internet connection suddenly not working anymore-Solution
2021-07-17 13:21:50 - last edited 2021-07-19 09:31:31

@alessandro7865 

 

Ok I solved by using google dns in option --> advance --> ipv4 chenge from my custom dns to google dns.

Recommended Solution
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  2  
#2
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