Parental Control devices keep disappearing from profiles
The devices linked to the profiles keep disappearing, making the parental control feature not very useful. Every other day that I open the Deco app and look up one of my kids' profile, it shows devices: 0. This issue has been present for months and I noticed that its 's hardest to keep my daughter's chromebook linked to her profile. It seems other devices such as iphone and desktop are linked to the profile for a longer period of time, but the chromebook is harder to keep. I checked if she somehow set the chromebook in dev mode and is somehow randomizing mac addresses that might explain this, but that's not the case. Creating a new profile to assign the devices to didn't solve it either.
Another parental control issue is that blocking domains is not always working. For example, if I block Youtube in their profile they can still access Youtube, even after clearing the cache on their devices
I didn't have these issues with my old Asus router and I'm considering another solution, since the easy parental controls in an app was one of the reasons I bought this product. I've seen this issue reported several times now and it's still present. Please fix this issue!