Troubleshooting LED loop on Deco/ Deco stuck in solid yellow
This Article Applies to:
All Deco models
Typical Problem Description:
1. One of the Deco units was stuck in constant yellow light mode and was not able to enter setup mode (blue blinking light);
2. One of the Deco units goes into this reboot loop of Solid Yellow > Blinking Yellow > Blinking Blue > Off > Solid Yellow, this cycle keeps on repeating.
If Deco had a solid or flashing red, please have a look at this link: Deco turned red
Troubleshooting suggestions:
1. Please hold the reset pinhole at the bottom of the Deco for 1s and check whether the light could be back to yellow---flashing blue.
2. If the factory reset did not make any difference, please refer to this link to do a firmware recovery:
https://www.tp-link.com/support/faq/2958/
If the issue continues, please comment below with the following information:
1. The model number as well as the firmware version of the Deco;
2. Which problem description is more like your current issue?
3. Have you tried the hardware reset and firmware recovery suggestions? what are the results?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@TP-Link I have the same issue. Yellow light wonreset. What do ai do. Not sure if I can do anything to firmware if it is disconnected.
- Copy Link
- Report Inappropriate Content
Hi, What is the model number of your Deco?
How long have you this unit?
I think you need to contact the local support team to check for warranty service.
Best regards.
- Copy Link
- Report Inappropriate Content
@TP-Link Hello. I have a XE5300 (US 2.6) node that is stuck in yellow since last night. All additional nodes are fine. I have attempted two firmware upgrades using the latest available firmware version [Deco XE5300(US)_V3.6_1.2.9 Build 20240724] and once with an older version [Deco XE5300(US)_V3.6_1.2.5 Build 20231225] - all of them using the HTTP uboot method found on this article: https://www.tp-link.com/us/support/faq/2958/. The upgrade process always stated that they were successfull, but after power cycling the node, the issue persists. I don't know what else to do. Please, help.
- Copy Link
- Report Inappropriate Content
@Dioshypr I never got this fixed. I do have a TP Link branded pot with a nice maidenhair fern in it.
Dioshypr wrote
@TP-Link Hello. I have a XE5300 (US 2.6) node that is stuck in yellow since last night. All additional nodes are fine. I have attempted two firmware upgrades using the latest available firmware version [Deco XE5300(US)_V3.6_1.2.9 Build 20240724] and once with an older version [Deco XE5300(US)_V3.6_1.2.5 Build 20231225] - all of them using the HTTP uboot method found on this article: https://www.tp-link.com/us/support/faq/2958/. The upgrade process always stated that they were successfull, but after power cycling the node, the issue persists. I don't know what else to do. Please, help.
- Copy Link
- Report Inappropriate Content
@TinnyTimmay I ended up getting a replacement under warranty. They just got my unit today, so I would have to wait a couple days/weeks to get the replacement unit. Thk God it broke while it was still under warranty!
- Copy Link
- Report Inappropriate Content
If the issue continues, please comment below with the following information:
1. The model number as well as the firmware version of the Deco. DECO BE65 US Ver 2.0
2. Which problem description is more like your current issue? The unit turned red, I rebooted it and then it got stuck in yellow, I rebooted several times, reset also, it does not change from yellow to any other color.
3. Have you tried the hardware reset and firmware recovery suggestions? what are the results? I did the HTTP Uboot as per link and while I can successfully upload a new firmware, when I reboot, the unit still stays stuck in yellow after rebooting. The unit is only 2 days old, I bought it in a duo package, the other unit works well.
- Copy Link
- Report Inappropriate Content
Hi, Thank you very much for the feedback.
Can I have the MAC address of the main Deco BE65?
I noticed you mentioned the firmware was 2.0.2. Usually, the ISP-customized firmware starts with 2.xxx. Is the Deco provided by the internet service provider?
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
@David-TP Sorry that is a formatting issue. I meant the device version is BE65 (US) v2.0. It is not ISP custom but freshly bought from Foresoon 2 days ago. I messaged you the MAC details. The firmware I think was called 1.0.6. build 20240724 rel 12326 which was updated as soon as I got the device. Currently the main DECO unit works perfectly fine, the satellite device (the box came with 2 units) is the one with issues.
- Copy Link
- Report Inappropriate Content
Thank you very much for the information.
I think you might need to contact the local warranty to replace the satellite Deco BE65:
https://www.tp-link.com/hk/support/replacement-warranty/
Best regards.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 44350
Replies: 49
Voters 0
No one has voted for it yet.