M9 wired backhaul disables when adding a LAN device

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M9 wired backhaul disables when adding a LAN device

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Gaddam

2021-06-07 05:56:36

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Registered: 2021-06-07

M9 wired backhaul disables when adding a LAN device

2021-06-07 05:56:36

Model: Deco M9 Plus

Hardware Version: V1

Firmware Version: 1.5.1

I have my 3 Deco M9 units setup in this following configuration. The source for 2nd & 3rd Decos shows up as 'Ethernet' in the Deco app, so wired backhaul is confirmed.

Now, If I add a windows desktop to the TP-Link switch, the 2nd & 3rd decos go back to wireless backhaul.

Is this expected? Does wired backhaul not work when there are other non-Deco devices connected to the Ethernet network?

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Alexandre.

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2021-06-07 13:48:02

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Re:M9 wired backhaul disables when adding a LAN device

2021-06-07 13:48:02

@Gaddam

This is not expected.

Is this a 'generic' Windows desktop, or does it have something on it, including network card configuration, that could confuse Decos?

If you haven't done anything with desktop, such as setting static IP address or doing some advanced networking stuff on it, I would suggest to check for updates for desktop network driver. Could be in Device Manager, at Windows Updates/View Optional Updates/Driver Updates, or on desktop/network card manufacturer web site.