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Archer X50_Parental controls

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Archer X50_Parental controls

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Archer X50_Parental controls

WisamTND

2021-05-20 21:49:04

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Registered: 2021-05-20

Archer X50_Parental controls

2021-05-20 21:49:04

Model: Archer AX3000

Hardware Version: V1

Firmware Version: 1.0.9 Build 20200708 rel.55037

Hi,

I've added a profile to filter adult contents for my childreen, I've selected the available 3 categories that filter adult websites but still I can access a lot of pornography websites.

Is there any solution that help me to add these websites to same profile in one go? it's hard to add one by one & also there are more than 10 websites still accessable.

4 Reply

Kevin_Z

2021-05-21 08:37:30

Posts: 21569

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Registered: 2018-12-24

Re:Archer X50_Parental controls

2021-05-21 08:37:30

@WisamTND

Hello,

If the adult websites are actually not blocked when you choose "pre-teen" filter level, please go to https://global.sitesafety.trendmicro.com and enter the URL of the adult website, then you will see if that website belongs to an adult website or not.

If you find that a website is classified into the wrong categories, please submit a reclassify request to Trend Micro.

However, if the website belongs to the correct website category, but it is not blocked, please show us the Parental Control settings page on your Tether app as well as the firmware version of the router, we will try to confirm.

BTW, can I have some examples about those websites that cannot be blocked?

Thanks.

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WisamTND

LV1

2021-05-21 13:26:51

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Re:Archer X50_Parental controls

2021-05-21 13:26:51

@Kevin_Z

Hi, Thank you for your reply.

This is my settings.

Firmware version as previously shared: 1.0.9 Build 20200708 rel.55037

WisamTND

LV1

2021-05-21 13:52:55

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Registered: 2021-05-20

Re:Archer X50_Parental controls

2021-05-21 13:52:55

@WisamTND

Something very weird,

This is the most popular adult website & it's already classified as shown below but I still able to access, in the first try it's shows error (ERR_SSL_PROTOCOL_ERROR) but after reloading the page more than one time, I was able to open it.

Kevin_Z

2021-05-24 02:06:50

Posts: 21569

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Registered: 2018-12-24

Re:Archer X50_Parental controls

2021-05-24 02:06:50

@WisamTND

Thank you very much for all the detailed info and screenshots about the settings about the settings, we appreciate it.

To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

Archer X50_Parental controls

Archer X50_Parental controls

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