5G network not connected
I recently purchase tp-link AC750.
I have Nokia router G-2425G-A and tp-link AC750 Wifi Range Extender.
I am able to connect 2.4Ghz network but 5Ghz network is not identified by tp-link
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@Akul Good day,
If Range extender does not detect 5Ghz wifi from Nokia Router , you could try suggestion here:
- Put Range extender close to router during set up
- Change a different 5GHz wireless channel on the main router:
If the main router’s 5GHz channel is set to Auto or between 149-165, it is recommended to change it to a channel between 36-48.
If still the prolem, may i know do you have EU/ US verion range extender?
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Thanks for Reply,
As per your suggestion I have tried
1. Wifi Extender place within 3 feet but 5Ghz not recognized
2. Nokia Router (provided by Airtel) does not allow to change Channel (Already set Auto), see the screenshot
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EU version range extender is placed
Firmware Version : 1.0.3 Build 20201128 Rel. 39836(6985)
Hardware Version : RE205 v3.0
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@Akul Good day,
Sorry for the delayed reply.
Tp-link RE (EU) version support does not support Band4 channel (149-165) on 5Ghz to comply with CE certifications.
It is recommended to check of router's Wi-Fi channel is on 149-165. (you may download a wifi analyzer software to check router's channel)
If unfortunately Router is using a channel between 149-165, you could try multiple reboots on the main router and see router will switch to a different channel.
It is also recommended to contact Nokia / Airtel L2 support, and see if they could help change channel, some ISPs are able to change channel remotely.
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