No internet connection even if the Adapters can paired

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No internet connection even if the Adapters can paired

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No internet connection even if the Adapters can paired
No internet connection even if the Adapters can paired
2021-05-13 16:25:19
Model: TL-PA7017 KIT  
Hardware Version:
Firmware Version:

Hello, just bought TL-PA7017 and I'm not getting any internet connection even if the adapters are paired. Tried resetting them but nothing happened. Any help appraciated 

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Re:No internet connection even if the Adapters can paired
2021-05-19 10:47:05 - last edited 2021-05-19 10:47:37

@norvad Good day,

 

If House Leds are ON on both power line units , you could try some suggestions here:
1> change a different Ethernet cable between Main router and main power line adapter
2> try a different LAN port on main router. 

If still the same problem,please connect a computer to router by Ethernet cable ( same cable that main powerline adapter is using) and check do you have any Internet?
How many Leds are ON  on the main adapter and powerline extender? 
If connected to the powerline extender by wire, what is the IP address & Gateway on your computer? https://www.tp-link.com/support/faq/838/

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