Lost connection, slow answertime on wifi
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Had bought å new router, disappointed.
It lost connection on WIFI, if I have connection there is slow accetsime to webpages, often DNS error.
Have change DNS in router, I have restart the Router, I have tried to enable MU-MIMO, nothing helped.
The router is vey expensive but my cheeper Linksys ACS1900 worked so much better.
Please give me som tips before I throw it through the window...
I there any new firmware release soon that maybe could help?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
You can try to install the beta firmware we provided here, then check again if the connectivity is good:
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Matcol Havent update yet, But I tried to logon to the net with a Win10 computer, that seems to work ok.
But the chromebooks have problem with the connection, I have three Chromebooks and there is same problem to all of them.
- Copy Link
- Report Inappropriate Content
If the internet is working fine on both the Windows 10 computer and the wired Ethernet connection, I think the internet on the AX11000 should be fine. Can you please show us some screenshots of the DNS errors on the Chromebooks? What if you connect the Chromebooks to other wireless network, will they work fine?
- Copy Link
- Report Inappropriate Content
@Kevin_Z- Copy Link
- Report Inappropriate Content
Problem only with Chromebook's.
With the old router (Linksys) there was no problem and I trying now with a Asus connected as separate router and there is no problen in that.
Only when I use XA11000.
- Copy Link
- Report Inappropriate Content
Have you tried to reset the AX11000 to factory defaults, then reconfigure it from scratch? Please give it a go, and we will escalate the case to the support engineers if the issue persists.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 614
Replies: 7
Voters 0
No one has voted for it yet.