RE330 on Tether app not working ok
My RE330 range extender, configured as OneMesh node with an MR600 is not working properly in the Tether app.
When I select the RE330, the Android app tries to show the Extended network info, and a message "Timeout" appears in the bottom.
The device is working ok, but I cannot manage it from the Android app. It works ok with the web interface, and only worked one or two times in the Android app.
Firmware version: 1.0.2 Build 210318
Thanks!
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@epyblast Good day,
Thank you for your valuable feedback.
Please confirm your Tether app version is up to date and also try a different phone to manage RE330, still the same problem?
May I have a photo of the Error message?
If you disable oneMesh from web page, does that make any difference?
Please also provide some details below to fix this problem:
- tether app version
- model of your phone and its IOS/ Andriod version:
- Firmware and hardware of MR600:
Thank you.
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@Solla-topee here is the requested info:
Phone: LG G8S ThinQ (LG-G810EAW)
Phone firmware: V20l-EEA-XX
Phone Android version: 10
Tether app: v3.4.22 (latest available)
MR600 hardware: Archer MR600 v1
MR600 firmware: 1.2.0 0.9.1 v0001.0 Build 200511 Rel. 44954n
The OneMesh is working ok.
The error message (and shows 0 clients connected):
"Se agotó el tiempo de espera" (in english, "Timeout"):
Tested also in other phone (Huawei P30 Lite) with same result.
As I said, the http interface of the RE330 is working fine (it shows 9 clients connected). The wifi extender is really working ok. All devices have connection, and no problem with the network. It is only a problem related to the Tether app while trying to access to the device info.
Tether app works ok with an RE300 extender and with the MR600.
Thank you!
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@epyblast Thanks a lot for your detailed reply. To address the issue and try to fix it, we would like to have a specialist look into this further via email -subject with forum ID ' 264026 '. Please check your mailbox later, and let us know if the issue is resolved, thank you.
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