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Set up completed successfully but no internet connection

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Set up completed successfully but no internet connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Set up completed successfully but no internet connection
Set up completed successfully but no internet connection
2021-05-05 14:07:54
Model: Deco E4  
Hardware Version:
Firmware Version:

I was able to complete the set up but when I tried connecting to the network I've created, it says that I'm connected to the network but there is no internet connection.

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Re:Set up completed successfully but no internet connection
2021-05-06 06:54:15

@Toblerone 

Hi, After the setup, what is the color of the LED light on Deco, red or white?

If you go to Deco APP>More>Advanced>IPv4, Would there be any IP address?

By the way, what internet connection type did you choose?

Thank you.

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Re:Set up completed successfully but no internet connection
2021-05-06 12:28:24

@TP-Link Hi, I was able to fix the issue encountered. Thank you.

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