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M5 disconnects every 5-10 minutes.

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M5 disconnects every 5-10 minutes.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ermok

2021-04-29 10:22:03 - last edited 2021-05-06 11:48:22

Posts: 2

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Solutions: 1

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Registered: 2021-04-29

M5 disconnects every 5-10 minutes.

2021-04-29 10:22:03 - last edited 2021-05-06 11:48:22

Model: Deco M5

Hardware Version:

Firmware Version: Latest

Just got a 3-pack og m5's.

Had lots og trouble setting it up, an are now just using one deco connected to modem with static ip.

Every 5-10 minutes the WiFi disappears, then a ssid named deco_260 or something appears, then the ssid that i assigned appears but with no internet, then internet connects.

Every time i open the deco app on my android and try to click on the connected deco, WiFi also disappears.

All help appriciated.

1 Accepted Solution

Ermok

LV1

2021-05-02 06:31:38 - last edited 2021-05-06 11:48:22

Posts: 2

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Solutions: 1

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Registered: 2021-04-29

Re:M5 disconnects every 5-10 minutes. -Solution

2021-05-02 06:31:38 - last edited 2021-05-06 11:48:22

@TP-Link

I solved it.

Cloned mac-adress from my old router and switched main deco unit.

Recommended Solution

2 Reply

TP-Link

2021-04-30 09:35:11

Posts: 6831

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Registered: 2018-07-23

Re:M5 disconnects every 5-10 minutes.

2021-04-30 09:35:11

@Ermok

Hi, Could you please help me check for more details:

1.What is the new SSID that you created for DECO?

--Deco_260 might be the default SSID of one satellite Deco;

2. Did you use to get any error message when adding the satellite Deco on the APP？

3. As for the issue that Wi-Fi kept disappearing, could you mind unplugging this Deco and put it aside, connect a new Deco to the ISP modem, and repeat the same configuration on this one;

Then we can check whether the same issue would start on a new Deco;

Thank you.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

Ermok

LV1

2021-05-02 06:31:38 - last edited 2021-05-06 11:48:22

Posts: 2

Helpful: 0

Solutions: 1

Stories: 0

Registered: 2021-04-29

Re:M5 disconnects every 5-10 minutes. -Solution

2021-05-02 06:31:38 - last edited 2021-05-06 11:48:22

@TP-Link

I solved it.

Cloned mac-adress from my old router and switched main deco unit.

M5 disconnects every 5-10 minutes.

M5 disconnects every 5-10 minutes.

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