Can’t find my 5 g network in list of connections so I only have access to my 2.4 g

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can’t find my 5 g network in list of connections so I only have access to my 2.4 g

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Xanth

2021-04-27 00:08:27

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-04-27

Can’t find my 5 g network in list of connections so I only have access to my 2.4 g

2021-04-27 00:08:27

Model: Archer AX1800

Hardware Version:

Firmware Version:

How do I find my 5G network?

1 Reply

Kevin_Z

2021-04-27 03:42:20

Posts: 21569

Helpful: 5031

Solutions: 2542

Stories: 21

Registered: 2018-12-24

Re:Can’t find my 5 g network in list of connections so I only have access to my 2.4 g

2021-04-27 03:42:20

@Xanth

Firstly, please check if the 5G LED light is lit up on the router, try to press the Wi-Fi on/off, then confirm.

Secondly, ensure the router firmware is the latest. If not, update it first.

If still cannot see the 5G signal, check if other devices like phones and laptops can see the 5G network or not. If no device can find it, please login to its web GUI to modify the 5G wireless settings, such as channel and channel width, you can choose channel 36/40/44/48, channel width can be 40MHz or 80MHz, then reboot the router to confirm. Below is the guide:

https://www.tp-link.com/support/faq/2292/

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Can’t find my 5 g network in list of connections so I only have access to my 2.4 g

Can’t find my 5 g network in list of connections so I only have access to my 2.4 g

Information

Voters 0

Tags